Maximal Wins Casino - generelle Diskussion (Seite 2)

15 days, that's still the beginning - I've been waiting for a 200 euro payout since 23.08.21 - have a successfully verified account - made a 20 euro deposit - used a bonus * I strictly adhered to all bonus conditions - only 0.50 cents played and that in 2 different slots - and still (most recently today) I will be advised on every request that a payout can take more time - sorry but my game session was not so long that you could not have an overview there- I answer every regular bonus offer email with my standard sentence:

My payout  200.00 € has been in process since 08/24/21 - Pay out or finally justify properly why this is not possible - Checks don't even take 3 months with a single employee ! Please pay out

Every now and then come answer like:

We apologize for the inconvenience. As we can see in our system, the status of your request is pending. There may be delays due to the large number of requests my colleagues need to verify the withdrawal amount and banking process.

If everything went according to our terms and conditions, you don't need to worry. The review process can take longer than usual due to many different factors as we want to make sure everything was fair and there is no violation of the Terms and Conditions.

Thank you for your patience and understanding.

Kind regards,

San

Customer support team

Or:

Hi there,

Your payout is pending.

The reminder will be sent to our finance department.

I apologize for the long wait.

Have a nice day.

Kind regards,

Aleksandar

Customer support team

Or:

Your payout still has the status "Waiting".

We sincerely apologize for the delay, sometimes the withdrawal process may take a little longer than 21 days depending on the current withdrawal volume and banking process. There is a whole withdrawal process and certain steps that cannot be skipped so it will take some time to review all of the gameplay to verify that they have been followed from the start. And then there is the banking process, which unfortunately we cannot speed up.

Please be patient, your withdrawal should be processed early enough.

Thank you for your understanding.

....

Obviously, OUR REASONABLE FRAUD CASINO belongs on the BLACKLIST

In my opinion, no other website - EVEN YOUR CASINO GURU - should list this online casino further with you - with this you only support these criminals and many newbies fall for it.

How can you defend yourself? - my proposed solution is a class action -... but who does that?

Just because none of these legal

Steps are taken by the casino - the ignorant players may continue to pull the money out of their pockets - applause for that, I hope someone who has something to say will do something against you.

If anyone can tell me if I can contact the casino to report then I ask for an answer here

Thanks very much

Hallo Moatline,

Was Sie mit diesem Casino erlebt haben, ist ganz normal und ehrlich gesagt ist es genau der Grund, warum wir uns so viel Mühe mit dem Reputationsranking der Casinos geben.

Wir zeigen sogar die Casinos mit einem sehr schlechten/schlechten/fragwürdigen Rufwert plus andere Hinweise, um den Spielern zu zeigen, was wir und andere Spieler bisher über das jeweilige Casino gelernt haben. Außerdem können alle Spieler, wenn es Beschwerden über das Casino gab, diese direkt auf der Karte des Casinos im Beschwerdebereich sehen, so dass jeder eine sehr gute Chance hat, ein anständiges Casino zu finden und seine Einstellung gegenüber den Spielern im Voraus zu überprüfen.

In Anbetracht all dieser gesammelten Informationen hat unsere Spielergemeinschaft eine faire Chance, ein richtiges Casino zum Spielen zu finden.

Ich frage mich nur, haben Sie den Ruf und die Nachteile von Maximals Wins Casino überprüft, bevor Sie sich entschieden haben, dort zu spielen?

Es ist einfach unwirklich, seit dem 23.8 auf eine Auszahlung zu warten. Da das Casino nicht einmal behauptet, dass Sie etwas falsch gemacht haben, muss einfach etwas mit dem nicht stimmen, wenn es Ihre ausstehende Auszahlung seitdem nicht bearbeitet hat.

And further without success since 08/23/21 - waiting for my payment ... And the same answers to my regular inquiries. I think nothing will come from them - apparently you can't defend yourself against it with their terms and conditions ... yes, it should mean - it's your own fault - but sad that something like this can be offered legally.

In any case, keep yourself up to date

------------------------------------------------

Chat recording: (one of many)

My payment of € 200.00 has been in process since 08/24/21- Pay out or finally justify properly why this is not possible- Checks don't even take a single employee 3 months! Please pay out

MoXXXMy payment of € 200.00 has been in process since 08/24/21- Pay out or finally justify properly why this is not possible- Checks don't even take a single employee 3 months! Please pay out

5:19:30 AM LanaWelcome to our live chat!

I'm checking your account, just a moment.

Thanks very much.

5:19:46 AM I see the edit is still in progress, you will be notified by email as soon as the edit is done.

5:21:02 AMMoXXX almost for 4 months?

5:21:30 AMLana Please be assured that we will sort this out asap.

5:22:50 AM

And a few more sample responses to my withdrawal request via email:

1.

Every now and then come answer like:

We apologize for the inconvenience. As we can see in our system, the status of your request is pending. There may be delays due to the large number of requests my colleagues need to verify the withdrawal amount and banking process.

If everything went according to our terms and conditions, you don't need to worry. The review process can take longer than usual due to many different factors as we want to make sure everything was fair and there is no violation of the Terms and Conditions.

Thank you for your patience and understanding.

Kind regards,

San

Customer support team

2.

Hi there,

Your payout is pending.

The reminder will be sent to our finance department.

I apologize for the long wait.

Have a nice day.

Kind regards,

Aleksandar

Customer support team

...... blablabla etc. Pp many thanks too!

Tip AVOID THIS CASINO

Hallo, es ist unfair, wenn Spieler keine Gewinne erzielen können, nur weil das Casino buchstäblich alles verzögert. Soweit ich das verstanden habe, wissen Sie bis heute nicht, was für ein "Problem" all diese Verzögerungen verursacht, oder?

Den ganzen Weg nur "Warten Sie bitte" Antworten... Kein Wunder, wo dieses Casino 0,4 Bewertung hat

Ich kann nur sagen, dass es offensichtlich einen Grund gibt, warum das Casino auf unserer Website einen so schlechten Ruf hat. Vermeiden Sie in Zukunft einfach ähnliche.

Maximal and at least mrsloty seem to be the same scam. Chat with people with the same names and answers. Withdrawals difficult ... hardly pay. Waited more than 3 weeks.

Maximal ja ainakin mrsloty näyttää olevan samaa huijausta. Chat henkilöt samoilla nimillä ja vastauksilla. Kotiutukset vaikeaa...tuskin maksaavat. Yli 3vkoa odotellut.

Have you got your money? I have almost € 3,000 in withdrawals and waited over 3 weeks for a mrsloty casino that is the same "scam"

Oletko saanut rahasi? Minulla lähes 3000 € nosto ja yli 3viikkoa odotellut mrsloty kasinosta joka samaa "huijausta"

Ja hatte es vor 2 Tagen endlich. Fast 2 Monate Wartezeit

Du solltest eine Art "Leistung" für überragende Geduld bekommen 🙂

Es ist kaum zu glauben, dass Sie Ihre Gewinne nach 2 Monaten erhalten haben. Ich würde erwarten, dass Sie es entweder innerhalb "angemessener Zeit" erhalten oder das Geld nie sehen werden.

Maximalwins, jackpott77, mrsloty at least the same dishonest casino. Same chat persons, alex, alexsandar, san. Same standard answers regarding withdrawals. Is there anyone who has had their winnings repatriated? A class action against these casinos. Could a casinoguru act as a plaintiff and file a class action. It’s really excruciating to wait for money and know you won’t get it from these casinos.

Maximalwins,jackpott77,mrsloty ainakin samaa epärehellistä kasinoa. Samat chat henkilöt, alex,alexsandar,san. Samat vakio vastaukset liittyen nostoihin. Onko ketään kuka on saanut voittonsa kotiutettua? Ryhmä kanne näitä kasinoita vastaan. Voisiko casinoguru toimia kanteen nostajana ja tehdä ryhmäkanteen. On todella Kiduttavaa odottaa rahoja ja tietää ettei niitä näiltä kasinoilta saa.

So now for me, unfortunately, no further change in the payment of € 200.00 from 08/24/21

Despite multiple inquiries via email and chat - the same delay ...

I now doubt that I will ever get to see my money before Christmas or at all.

Really sad general situation with regard to dealing with customers, but above all only anger at this dubious (illegal ^) approach of an online casino

I think that's a very good idea.

It would be nice if another platform / website would take the initiative to finally thwart such dubious people

I agree

concordo

Dishonest casinos operate under contracts with major trusted money remitters such as Visa, Mastercard, Euteller. For example, access to the Mastercard logo on the site inspires trust in players. What if questioning money remittance banks asks why allow casinos to operate if there is reason to suspect a criminal. Will Casinoguru get to handle this?

Epärehelliset kasinot toimivat isojen luotettavien rahansiirtäjien kuten Visa, Mastercard, Euteller sopimuksilla. Esim.Mastercard logon käyttöoikeus sivustolla herättää luottamusta pelaajissa. Mitä jos kyseenalaistetaan rahansiirtäjä pankit kysymyksellä miksi mahdollistaavat kasinoiden toiminnan jos on syytä epäillä rikolliseksi. Saadaanko Casinoguru tähän asiaa hoitamaan ?

..... Legally, I believe that money transfer banks are involved in this activity. I believe that the request for an investigation into the activities of the money brokers will take the investigation to the casino and the case will open. For example, a mastercard brand does not want negative publicity

.....Juridisesti katson että rahansiirtäjä pankit ovat osallisia tässä toiminnassa. Uskon että tutkintapyyntö rahanvälittäjien toimintaan vie tutkinnan kasinoon ja case aukeaa. Ei esim. mastercard brändi halua negatiivistä julkisuutta