So if you didn't win, why do you deposit such large sums of money there? I think that when you make a deposit somewhere, I would expect to make a small one at first to try it out, and when you have the feeling that you can't win, you take a break or play somewhere else. Especially when you know that you have to wager your deposit 3 times, which in some cases is not a small amount.😕
cheats and deceives at its worst I thought I had done my homework well enough regarding this online casino. was lucky enough to win a good win, I manage to get a single small payment, but still have over 37,000 Danish kroner in my account. but now they have blocked my account so I can't sign in on it anymore. they don't answer my emails, I have screenshots of the whole thing. E-mail send to hello team blockbets. as you can see in your system, my balance was up to over 3600 euros + 2x3600 Danish.
18-01-2025
dear blockbetscasino.
It's unbelievable not to answer emails sent to you. this applies to both the support email and the complaint email, none of which are answered.
Now I am not the first to write about this problem.
as you well know, my thread is honestly won.
I have bet big and been lucky.
Date of experience: January 17, 2025
It can get really frustrating if a casino doesn't explain to its players why they block their account. Most of the time, the reason is that they need to investigate something whenever a player requests the withdrawal.
Have you checked your email and the spam folder as well? Sometimes these kinds of emails can finish there, actually.
I believe you have done right that you submit your complaint here, so our team can try to find out what exactly is going on.
I hope we'll have any updates soon.
Habe sowohl den Posteingang als auch den Spam-Ordner überprüft.
keine Mail von BlockBets.casino
Thank you for the update.
Now we'll need to wait to see how the complaint will unfold.
Please keep us surely updated with any news.
Schauen Sie sich die bisherigen Beschwerden über das Casino an, es sind die gleichen Geschichten, die sich immer wieder wiederholen.
What a f.....g scamers i deposit a lot here never win nothing, but this casino it's TRASH 🗑️ a lot off players complain in telegram that don't pay the withdraw
Im very sorry to inform you that they will not, this casino is a total piece of sh#t scam website. I went from 5 dollars to 700 which is not impossible at all and any experienced gambler should know this. However, they claimed that i Violated the rules, and of course i wanted a clear statement on which rule i violated that was responded with "we cannot further inform you on what you did wrong". And they both banned my account and took my winnings...
Such disrespect.
EDIT : very sorry, i replied to the person who was replying to the post.
Hallo.
Wann ist das passiert?
Was haben Sie getan, um Ihre Erfahrungen mit blockbets.casino zu teilen?
Ich denke, wir sollten alle unsere Geschichten/Erfahrungen mit diesem sogenannten Online-Casino erzählen.
Wenn sich jetzt jeder die verschiedenen Websites ansieht, die blockbets.casino positiv bewerten und seine Geschichte/Erfahrungen erzählen.
dann möchten wir vielleicht andere Spieler dazu anhalten, diese Site zu meiden, damit sie nicht auf die gleiche Weise betrogen werden.
Im very sorry to inform you that they will not, this casino is a total piece of sh#t scam website. I went from 5 dollars to 700 which is not impossible at all and any experienced gambler should know this. However, they claimed that i Violated the rules, and of course i wanted a clear statement on which rule i violated that was responded with "we cannot further inform you on what you did wrong". And they both banned my account and took my winnings...
Such disrespect.
EDIT : very sorry, i replied to the person who was replying to the post.
No problem at all.
Maybe we could help you with this. May I ask when this happened?
You will just need to submit a complaint here, and our team can try to investigate the matter.
What do you say?
Here's the link where you can do so. Please describe everything well, and our complaint team will get back to you.
Hello casino guru team, id like to inform that there is a huge mistake in your info about the max cashout there indeed is a maximum withdraw. So i tried to withdraw 2000€ and 1720€ got taken from my account.
Hallo, Jonki.
Beschwerde einreichen, je mehr von uns, desto besser geht es uns
Everytime you win some significant value, they will do everything to avoid payment, including adding Randomly games to forbidden bonus game list on T&C that you played during bonus.
Ive got a few games there with my name stamped on it, added by the casino after withdraw request.
Or... just closing your account for some loophole they find on their confusing and contraditory Terms.
In total they took me more then 30K that i won fairly and honestly. That money would help a lot with my kid..
1st because my country was forbbiden (after live chat say it wasnt and after they aproved my KYC). - 26K robbed and they only discovered their mistake after my withdraw request. (chat SS to prove it).
My account was then closed.
I talked with a manager, he said to create new account and i did it. He just said dont do KYC. ( Ive got Chat screenshots). By this time i was able to do some withdraws without problems.
Then for adding forbidden games to T&C after i confirm on withdraw request that those games werent there - Won 2K, 1K was taken from me. After this, i had to take several Screenshots a day (like every 2 hours or so) to the games forbidden list everytime I played there with bonus so they wouldnt scam me again on the next withdraw request.
Then they changed their casino License, and i had to do KYC. Now my country as accepted. The manager told me to do it and garanteed I wouldnt have any problem with that, regarding he knew about my duplicated account, authorized by him.
In that day, i won more then 4K and did KYC.
The result: KYC accepted and 4K taken from my account, because, according to them, the main motive was I had duplicated account, but i also violated the terms for bonus abuse. Until that day, they offered me Bonus almost everyday, includind by my VIP manager and never mentioned bonus abuse when i lost many many deposits trying to wager the bonus (40x deposit value + bonus value).
In this particular case the bonus were diary (christmas) and they encouraged you to use them. They took my money but didnt close my account (LOL, after main motive to take my 4K was duplicated account), just forbid me to use more bonus.
In the 1st assault (26k lost) and to avoid bad publicity, they converted my 24k on their coin pre-release. The problem is that the coin (BBET) wont ever be launched, and if it by any chance it is launched, will be worth zero, because they will never grow as casino as they treat their clients like garbage and building a bad reputation and people move on to other casinos after being scammed.
Their forbidden games list for bonus is retroactively added after you win with bonus money to appreend your gains. Other casinos just block the slots when you are using bonus, they dont want you to wager on.
Blockbets dont do this, so they can change the list as they wish, if a player win some good money. The list is no criteria like RTP or other. Just listing slots where people Won some money on bonus. Everytime they add one or two slots to the list... I know - "Someone got Scammed by blockbets".
Their terms says they have to date every update they do to the T&C, they dont comply with their own terms.
I even got banned from their telegram channel, for calling them Scammers and use the term Robbed. its true so...
Even without using Bonus, my payments always took about 24H (crypto). Not that quick. And after being robbed several times, even without using bonus, you always keep thinking if you win big, they will try some scheme to take that money from you. I wont deposit a single Euro there anymore.
The RTP is good, unless they changed it (96% for pragmatic and 96% for Hacksaw). In most casinos is 94%/94% or 92%/92%. Check the slots info in every game and you will get to the same conclusion. And i liked the casino layout and providers available.
They Should be close to bankrupcy, they downgrade the Max Withdraw limit to 500$ daily and are not paying zealy contest and not paying to Bbets owners, always postponing casino coin launch.
Hallo Gilfranc,
eine Beschwerde hier auf der Website einreichen,
Schreiben Sie an einige der Unternehmen, die die Spieleseite melden. Wir müssen sie dazu bringen, damit aufzuhören.
Hello casino guru team, id like to inform that there is a huge mistake in your info about the max cashout there indeed is a maximum withdraw. So i tried to withdraw 2000€ and 1720€ got taken from my account.
Could you be more specific, please, and tell us what you are referring to? Is it some bonus, perhaps?
Have they explained why the money was reduced, though?
Everytime you win some significant value, they will do everything to avoid payment, including adding Randomly games to forbidden bonus game list on T&C that you played during bonus.
Ive got a few games there with my name stamped on it, added by the casino after withdraw request.
Or... just closing your account for some loophole they find on their confusing and contraditory Terms.
In total they took me more then 30K that i won fairly and honestly. That money would help a lot with my kid..
1st because my country was forbbiden (after live chat say it wasnt and after they aproved my KYC). - 26K robbed and they only discovered their mistake after my withdraw request. (chat SS to prove it).
My account was then closed.
I talked with a manager, he said to create new account and i did it. He just said dont do KYC. ( Ive got Chat screenshots). By this time i was able to do some withdraws without problems.
Then for adding forbidden games to T&C after i confirm on withdraw request that those games werent there - Won 2K, 1K was taken from me. After this, i had to take several Screenshots a day (like every 2 hours or so) to the games forbidden list everytime I played there with bonus so they wouldnt scam me again on the next withdraw request.
Then they changed their casino License, and i had to do KYC. Now my country as accepted. The manager told me to do it and garanteed I wouldnt have any problem with that, regarding he knew about my duplicated account, authorized by him.
In that day, i won more then 4K and did KYC.
The result: KYC accepted and 4K taken from my account, because, according to them, the main motive was I had duplicated account, but i also violated the terms for bonus abuse. Until that day, they offered me Bonus almost everyday, includind by my VIP manager and never mentioned bonus abuse when i lost many many deposits trying to wager the bonus (40x deposit value + bonus value).
In this particular case the bonus were diary (christmas) and they encouraged you to use them. They took my money but didnt close my account (LOL, after main motive to take my 4K was duplicated account), just forbid me to use more bonus.
In the 1st assault (26k lost) and to avoid bad publicity, they converted my 24k on their coin pre-release. The problem is that the coin (BBET) wont ever be launched, and if it by any chance it is launched, will be worth zero, because they will never grow as casino as they treat their clients like garbage and building a bad reputation and people move on to other casinos after being scammed.
Their forbidden games list for bonus is retroactively added after you win with bonus money to appreend your gains. Other casinos just block the slots when you are using bonus, they dont want you to wager on.
Blockbets dont do this, so they can change the list as they wish, if a player win some good money. The list is no criteria like RTP or other. Just listing slots where people Won some money on bonus. Everytime they add one or two slots to the list... I know - "Someone got Scammed by blockbets".
Their terms says they have to date every update they do to the T&C, they dont comply with their own terms.
I even got banned from their telegram channel, for calling them Scammers and use the term Robbed. its true so...
Even without using Bonus, my payments always took about 24H (crypto). Not that quick. And after being robbed several times, even without using bonus, you always keep thinking if you win big, they will try some scheme to take that money from you. I wont deposit a single Euro there anymore.
The RTP is good, unless they changed it (96% for pragmatic and 96% for Hacksaw). In most casinos is 94%/94% or 92%/92%. Check the slots info in every game and you will get to the same conclusion. And i liked the casino layout and providers available.
They Should be close to bankrupcy, they downgrade the Max Withdraw limit to 500$ daily and are not paying zealy contest and not paying to Bbets owners, always postponing casino coin launch.
Your experience is really not that good at this casino, as I can see.
I just saw your complaint, though, where our team helped to get you your withdrawal successfully, so did all this occur after you got paid?
Maybe we could help if you had submitted another complaint. What do you think?
But it is probably a good decision you made not to play there anymore after all this. Right?
Ich rate allen, die diese Nachricht lesen: Spielen Sie nicht in diesem Casino, es ist reine Zeitverschwendung, Sie werden Ihr Geld nicht zurückbekommen, dieses Casino ist ein totaler Schwindel. SEIEN SIE SEHR VORSICHTIG, WO SIE IHR GELD AUSGEBEN. Es verdient eine 1-Bewertung von Ihnen, damit die Welt weiß, dass sie sich von solchem Mist fernhalten sollte.
Hello, yes it was a deposit bonus and yes they said it was a max cashout of 10x deposit amount. But here it says its unlimited with bonus
Hello everyone, recently after i was banned from blockbets my friend happened to find this "bug" out by accident, and i think that they know about it and keep it there for a new reason to ban you because after i reported this to the offical blockbets support, they did not care, their answer was "No" when i asked "I have discovered a Site breaking bug that allows you to spin slots without losing any money, would you have time for me to explain how?". Now this is a dumb easy bug to accidentally discover and get yourself banned, By changing the currency into VND and spinning with below 125 the system cannot register the low amount of money and wont take it from the balance, but a win with that bet amount is just enough to get registered thus giving you the profit but no loss. So since my friend did this by mistake he got curious that was it actually real?! Answer is yes, but he got banned in the next 20 minutes. In my opinion this is absolutely NOT the players fault, he lost hundreds of dollars in his balance and was given no responses from the support email.
- Sorry if my typing is hard to read, i am super tired right now. But if you have any questions feel free to ask ill answer as many as possible.
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
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