Blockbet is the best project ever
Blocksbet is one of the best casinos, amazing project!
Hello, seems our findings abou this casino are not in the same tone. 🙂
https://casino.guru/blockbets-casino-review#tab=js-tab-detail-homepage
Would you mind sharing more about this awesome project, please? How much have you deposited, for instance? What about the support: is it good? Is chat available at all? Just add something so we know you actually play there, if you catch my meaning. According to our findings, the States are restricted from its services. What do you say about that, for example?
This is the best casino I have ever seen and attend too all my life. More grace to your struggles
Hello, I could also use more details than just things that are generic. It would look more credible than one sentence from players who have the same country. 🙂
Good afternoon
I'm a player from Portugal and I have a complaint about this casino:
I opened an account about 1 month ago. After reading the Casino's terms and conditions and considering that there was a contradiction between:
"5.1.2. Using the Service if online gambling is prohibited for residents of your country or for anyone within your country;
5.1.3. Using the Service if you are a resident of, or accessing the Site from, any of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories, and countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten."
and
"6.4. Citizens of certain countries, including the United States, Ukraine, France, Italy, Afghanistan, Lebanon, Syria, Jersey, San Marino, Armenia, Belarus, Russia, Kazakhstan, Azerbaijan, Lichtenstein, Montenegro, Andorra, China, Taiwan, Puerto Rico, Portugal, Mexico, Belize, Bolivia, Iraq, Iran and the Cayman Islands, are not allowed to create an account and deposit money on the Website.
I asked Blockbets customer support whether in fact Portugal was a restricted country or not, and received the following response (I have a supporting email - Ticket #245):
"Hey there, sorry for missing your chat. As we are a crypto casino we do accept players from Portugal. The terms & conditions are just to be safe in front of regulators I guess. The only countries we restrict from playing at our site is the USA, Netherlands & Cyprus.
Feel free to join us and let me know if you have any further questions :)
Best regards
Jason
BlockBets Casino"
After this answer, I was enlightened and made several deposits, and in one specific case, around $950 earned through a bonus was taken away from me, for not meeting the $2 maxbet requirement. Even though I wasn't happy, I understood the reasons and the initial deposit amount was returned to me and they even took the time to give me a symbolic rackback amount.
Meanwhile I received several emails with offers and even that I would have a VPI Host as I was reaching level 50 in the Vip System.
When you Register, i can confirm your Portuguese Phone number and also choose Portugal as your origin country (even tought you cant play pragmatic for example). But the website says VPN Friendly, so no problem...
I submmited my ID (for KYC purposes), and my portuguese ID was accepted (email proof also).
Yesterday, also during a bonus, I won $ 24000.00, and I was left with
$ 26000.00 after finishing a wager of $ 21500.00.
Deposits have always been made in crypto.
I tried to make a withdrawal of 1000.00$ and today I had my account closed by Blockbets and an email saying that the account had been closed for disrespecting the aforementioned clause 6.4 related to my country of origin and obviously I lost access to around 26000.00 $.
Therefore, I would like to obtain your assistance in resolving this situation. The terms and conditions are in fact abusive and contradictory as I have demonstrated and my Nationality was only a problem after i Win a big ammount of money in slots. Even in the review of the withdraw made before, nationality was not a problem.
P.S. - I visited several review sites, including TrustPilot and 95% of the positive reviews are fake.
Their Curacao Licence presented on Website, ended last August.
Yes, that's what it looks like to me too and that's why I asked more questions. But if the players don't answer more, everyone has a chance to make his own picture of how it is. We try to eliminate such things as much as possible. 🙂
Good afternoon
I'm a player from Portugal and I have a complaint about this casino:
I opened an account about 1 month ago. After reading the Casino's terms and conditions and considering that there was a contradiction between:
"5.1.2. Using the Service if online gambling is prohibited for residents of your country or for anyone within your country;
5.1.3. Using the Service if you are a resident of, or accessing the Site from, any of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories, and countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten."
and
"6.4. Citizens of certain countries, including the United States, Ukraine, France, Italy, Afghanistan, Lebanon, Syria, Jersey, San Marino, Armenia, Belarus, Russia, Kazakhstan, Azerbaijan, Lichtenstein, Montenegro, Andorra, China, Taiwan, Puerto Rico, Portugal, Mexico, Belize, Bolivia, Iraq, Iran and the Cayman Islands, are not allowed to create an account and deposit money on the Website.
I asked Blockbets customer support whether in fact Portugal was a restricted country or not, and received the following response (I have a supporting email - Ticket #245):
"Hey there, sorry for missing your chat. As we are a crypto casino we do accept players from Portugal. The terms & conditions are just to be safe in front of regulators I guess. The only countries we restrict from playing at our site is the USA, Netherlands & Cyprus.
Feel free to join us and let me know if you have any further questions :)
Best regards
Jason
BlockBets Casino"
After this answer, I was enlightened and made several deposits, and in one specific case, around $950 earned through a bonus was taken away from me, for not meeting the $2 maxbet requirement. Even though I wasn't happy, I understood the reasons and the initial deposit amount was returned to me and they even took the time to give me a symbolic rackback amount.
Meanwhile I received several emails with offers and even that I would have a VPI Host as I was reaching level 50 in the Vip System.
When you Register, i can confirm your Portuguese Phone number and also choose Portugal as your origin country (even tought you cant play pragmatic for example). But the website says VPN Friendly, so no problem...
I submmited my ID (for KYC purposes), and my portuguese ID was accepted (email proof also).
Yesterday, also during a bonus, I won $ 24000.00, and I was left with
$ 26000.00 after finishing a wager of $ 21500.00.
Deposits have always been made in crypto.
I tried to make a withdrawal of 1000.00$ and today I had my account closed by Blockbets and an email saying that the account had been closed for disrespecting the aforementioned clause 6.4 related to my country of origin and obviously I lost access to around 26000.00 $.
Therefore, I would like to obtain your assistance in resolving this situation. The terms and conditions are in fact abusive and contradictory as I have demonstrated and my Nationality was only a problem after i Win a big ammount of money in slots. Even in the review of the withdraw made before, nationality was not a problem.
Hello, after all I've read it's quite strange that the casino allowed you to play here. Did you use a VPN right from the start or not ? Besides, if you asked if players from Portugal can play and they said yes, then it's the casino's fault I guess. Also, if you passed the verification without any problems, then I don't see where the casino shouldn't have paid you if they accepted deposits. This casino is not the best choice and the license you mention is Costa Rica.
I was going to recommend a complaint right away, but I saw that you have already opened it and are waiting for a review, so I hope that it will be possible to help you and it is good that you have kept the evidence.
I'm curious to see how it turns out in the end and how it will be resolved. If you have anything new, be sure to let me know.
I'll keep my fingers crossed.🤞
Hello,
Have you received all your winnings?
Regards
Hallo Mixer
Als ich kurz davor war, nichts zu erhalten, nahm ich das Angebot des Casinos an, die 25.000 in Kryptowährung vom Casino zu erhalten (das gerade neu gestartet wird).
Es könnte gut oder sehr schlecht gehen... wir werden sehen.
Hallo Mixer
Als ich kurz davor war, nichts zu erhalten, nahm ich das Angebot des Casinos an, die 25.000 in Kryptowährung vom Casino zu erhalten (das gerade neu gestartet wird).
Es könnte gut oder sehr schlecht gehen... wir werden sehen.
Could you let us know if you managed to get them all and if it went smoothly? I'm sure more players would be interested and maybe this information would help them.
I would be grateful. 🙂
was für komische typen es gibt , warum meldest du dich überhaupt wenn du nicht helfen willst oder deine meinung dazu korekt aussagst , ich kann sollche nicht verstehen . warum fragst du , was für eine aussage . was währe wenn du korrekte antwort auf die frage geben würdest ? es ist doch immerhin uns überlassen ob wir dir glauben oder nicht .ich habe beim 1. mal 300 $ in crypto auszahlen lassen und war kein thema aber heute habe ich meine 2. einzahlung gemacht von 26$ und wollte den 300% bonus der per e mail kam .wie ich aber bemerkte , dass ich den bonus mit code eingebe nicht bekommen würde , weill das system es nicht anerkannt hat , habe ich dem kundensupport benachrichtigt , dass sie mir bitte den bonus manuel buchen solle , da es nicht akzeptiert wird .
die Stella vom live chat hat mich eine stundelang ignoriert worauf ich an support e mail gesendet habe , dass der kundensupport mich ignoriert und den bonus nicht gutschreibt . denke das es sie nervös gemacht hat mein schreiben und jetzt soll ich auf den manager warten nehme ich an aber in diesem sinne könnte ich eine rückerstattung verlangen , vieleicht auch nicht keine ahnung . was ich sagen will die machen ihr eigenes ding , da es bei mir nur mittelmäsiger betrag war , habe ich glück gehabt . ihr sieht wie der support sich verhällt mal so und mal so , immer tagesbedingt wahrscheinlich . Nur bei dir muss ich sagen , bei der hohen summe tut es mir wirklich leid das du so ein pech im glück hast . monatelang passiert nichts und hasst du 1 mal glück triffst du solche . ich merke auch , dass du ein hoher spieler bist der auf grenzen gehen kann , da würde ich dir nur raten , in keinem onlinecasino zuspielen sondern live in einer halle gehst . egal welches casino das ist , bei diesen beträgen wirst du immer probleme bekommen . ich sage es dir vom ganzen herzen . und viel glück noch
Even though I am not sure if you are trying to reply to someone's post or just writing this in general, I need to ask what exactly your post is about.🤷♀️
I could only understand that you didn't get some bonus. Right?
What was the reason for it, though, and did you solve the problem with the support already?
haupsächlich ging es um den bonus , darauf folgenden morgen habe ich erfahren , dass sie nicht berechtigt war um überhaupt änderungen bei spielern zu unternehmen . mein grösses problem war an dem morgen , dass ich keine antwort auf meine frage bekam warum wieso und weswegen ich den bonus nicht bekommen habe . wie der support veierabend machte und die andere gruppe kam hat es nichtmal 10 sekunden gedauert bis der bonus drauf war , sie hat mir ja nicht geantwortet sie hätte sagen können das sie nicht berechtigt war oder ? und der Mixxer hat mich nervös gemacht , ich bin mir nicht ganz sicher aber du und Jaro hattet gefragt das er screenshots oder änliches herbeifügen könne aber kam nichts und warum nicht , konnte ich nicht verstehen
du hast auch recht mit dem , dass ich mich manschmal irgend wo einmische , womit ich auch zu kämpfen habe und ungerechtigkeit absolut nicht akzeptieren kann . deshanl versuche ich meine erfahrung im casinos zu teilen sei es negativ oder positiv
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
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