vor 8 Monaten
Danke für die Info das habe ich schon gemacht! Liebe Grüße!
BetPRIMEIRO Casino - generelle Diskussion (Seite 3)
vor 8 Monaten
We thank you.
If you ever come across any confusion at any casino you can ask and if you know that the casino has said something different than us you can use the feature that Romi sent.
Thanks again.
vor 2 Monaten
I've been playing at this casino for a while now, and I have to say, it's one of the best online casinos I've ever come across. The selection of games is incredible, with hundreds of slots, table games, and live dealer options to choose from. The graphics and sound quality are top-notch, and the site is super fast and responsive.
AntwortenBewerten1
vor 2 Monaten
How's the withdrawal speed there? If you have any experience, please.
vor 2 Monaten
Das kann ich Ihnen Sagen! In Der Regen Innerhalb von 24 Stunden! Mittlerweile machte ich die Erfahrung das es oft schneller geht! Das Casino hat sich Bemüht und Verbessert! Mit Lieben Grüßen!
AntwortenBewerten2
vor 1 Monat
Top casino. Kindly assistents! Great company. I love it
vor 1 Monat
une of the top casino, 5 stars, intuitive site funny top games and prviders, and why not mybe for a big win.
vor 1 Monat
I think I know what's behind these comments. Can you help me and try to explain it to me?🙂
vor 1 Monat
I love the casino
vor 1 Monat
good casino but no big win after lot of deposit ..
vor 1 Monat
Well, we informed the casino that user reviews can't be approved anymore because they have been quite suspicious right from the start and motivated by the casino. Those forum posts truly support that picture. 🙁
We are sorry to see such an approach and understand it must be weird for honest players.
vor 1 Monat
Gutes casino, auszahlung ging schnell
vor 2 Tagen
I’ve been trying to withdraw my 5,500€ winnings since March 27th. Despite live support confirming my account is FULLY VERIFIED, the system keeps asking me to re-upload my ID and address in an endless loop every time I try to cash out.
The chat support is useless, just telling me to "use incognito mode," which doesn't fix this system bug. I also sent a formal email requesting a manual fix from their technical team, but I have received ZERO response. It feels like a deliberate stalling tactic to avoid paying out a larger sum. I will update my rating once they fix the error and process my money.
Stay away until then!
vor 2 Tagen
Hey, it doesn't seem very user-friendly to me if it's like you say. I know that casinos sometimes need a little more time to verify your account, but I don't understand why they keep asking you for the same thing—that doesn't seem quite normal to me. But does it always happen that when they ask for ID, they reject whatever you send?
vor 2 Tagen
Hi Jaro,
To answer your question: No, my documents weren't rejected.
The Live support checked them and explicitly confirmed that my account is fully verified. Was the problem a system error, or perhaps a tactic? Every time I clicked "Withdraw," the website ignored my verification status, and I ended up in an endless loop where I was asked to re-upload my ID and address.
The most striking thing about it? Customer service was completely useless, and my emails were ignored. But as if by magic, a "support manager" contacted me immediately after my public complaint. Suddenly, the system error was fixed, and I was able to request a withdrawal.
However, I immediately encountered another misleading delaying tactic. The withdrawal page clearly states that you can request up to €4,000 at once. But if you try to do this, the withdrawal is rejected. The actual, hidden daily limit is only €1,500, and there's no warning about this until the request is rejected (which resets the waiting time). Since I've been blocked due to a technical error since March 27th, I've missed days when I could have used my daily withdrawal limit of €1,500. I asked them to show some leniency and approve a higher amount today, as the delay was their fault, but they refused.
To protect my winnings from such practices, I requested a 3 day self-exclusion period. My account is therefore blocked for playing, and I can only withdraw. The first €1,500 are supposedly already on their way. I'll leave this complaint open until the full €5,500 has been safely deposited into my bank account. I'll keep you updated!
Cheers,
Varle007
gestern
Thanks for the additional information. I believe you’ll get everything and there won’t be any further issues. If you’re verified and it’s been fixed, that’s probably what matters.
If we’re talking about a daily limit, they probably should have mentioned it in the withdrawal terms as well. But I’m sure they have it somewhere in the terms and conditions, and sometimes they might be counting on the player not to check it, and just as you say, the withdrawal time gets extended.
Anyway, let’s focus now on whether you’ll get the first payment, and be sure to let me know.
vor 13 Stunden
Update:
I am updating this review to confirm that Betprimeiro has now successfully and fully paid out my entire winnings. After the initial technical issues and my complaints, management stepped in, and the withdrawals were processed reliably.
While the start was rocky, I want to be fair: they proved that they are a legitimate casino that pays out big winnings. Everything is resolved and okay now.
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