ja, mir wurden auch Einzahlungen und Abhebungen auf dasselbe Wallet gestattet.. also hast du keinen Zugriff mehr auf BC Game? oder kannst du ein neues Konto erstellen? Ich möchte nach dieser Erfahrung definitiv nichts mehr mit Sty-Casinos zu tun haben und werde die Löschung des Kontos beantragen, wenn das Problem gelöst ist
ja, mir wurden auch Einzahlungen und Abhebungen auf dasselbe Wallet gestattet.. also hast du keinen Zugriff mehr auf BC Game? oder kannst du ein neues Konto erstellen? Ich möchte nach dieser Erfahrung definitiv nichts mehr mit Sty-Casinos zu tun haben und werde die Löschung des Kontos beantragen, wenn das Problem gelöst ist
Last month, after almost 2 years of trying, I was able to follow Self Exclusion on BC.Game and I cannot create new accounts - well theoretically I can create new accounts, but they block the wallet/IP apparently.
Hi, thanks for the response.
If I may, I would remove streamers from this discussion since casinos can easily claim that streamers are not regular players and that using a VPN to play is entirely up to them. Despite how it sounds, I always attempt to remember that this kind of conversation is more akin to a verbal chess match. It does not mean I enjoy it that way.
To be honest, a lot of casinos also do not verify players until after they set aside a specific amount for a withdrawal. However, as I always state, the casino must adhere to its own policies in order to prevent rumors and maintain a consistent, generally impartial attitude toward players.
Although I sincerely apologize that there is not much we can do to assist you, it seems to me that your arguments make a lot of sense from a legal standpoint. I hope the entire process goes well for you.
Would you update us regularly? Not only am I interested in keeping up with the development, I think.
Hi Radka, is there a way of tagging the BC.Game rep to look at this thread? Literally gone back through my emails - 27 emails sent over 5 email accounts to attempt to speak to them since June - number of responses, zero. Surely their rep here is more responsive? Although I have a lawyer who is dealing with the case in Curacao I still would like to seek their final response - they don't realise that by ignoring they are making the case against them stronger!
Yet how can they expect players to follow T&Cs when they do not follow them? The player has been a victim here of the casinos half baked approach. All they need is an identifier such as mobile number which is more difficult to change. That way people can't make multiple accounts. Also, they can find duplicate deposit methods...so again...why not stop the deposit from the player rather than allow it and then decline the withdrawal? So many questions but BC.Game sure won't answer.
We surely believe that this could be avoided if there was software implemented. But it always depends on what you have to include in the registration form and if it could be somehow detected by the system.🤷♀️
Hi Radka, is there a way of tagging the BC.Game rep to look at this thread? Literally gone back through my emails - 27 emails sent over 5 email accounts to attempt to speak to them since June - number of responses, zero. Surely their rep here is more responsive? Although I have a lawyer who is dealing with the case in Curacao I still would like to seek their final response - they don't realise that by ignoring they are making the case against them stronger!
The casino representative is able to see all the posts in the thread and can react and answer at any time.
We surely believe that this could be avoided if there was software implemented. But it always depends on what you have to include in the registration form and if it could be somehow detected by the system.🤷♀️
I'll tell you what they require Romi - Email Address, password. Literally that is it, nothing else. That is why these problems arise....500 Casino are the same. It is easy for these companies to make a minor change, not impactful at all, to cover themselves...yet because they know they don't have to do it they just continue.
The casino representative is able to see all the posts in the thread and can react and answer at any time.
Are they? Well....lets see if they answer...because they sure as hell don't answer emails, like not even an acknowledgement of emails, nothing. We all want situations resolved fairly...but they are not currently playing fair because they ignore everything.
aber Vorsicht vor dem 500casino, mein Freund wurde gewarnt, dass sein zweites Konto geschlossen wurde und er nicht spielen konnte, also konnte er das Geld wieder in seine Brieftasche stecken und es auf ein Konto überweisen, das er bereits hatte... das ist meine Erfahrung
Anyone know if the 4 part bonus system (180%, 240%, 300%, 360%)for BC game includes sports? Multiple sources say different things and it says on the Casino Guru wagering requirements section that its only for slots.
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