vor 1 Jahr
did not give a deadline
1GoodBet Casino - generelle Diskussion (Seite 3)
vor 1 Jahr
Then I leave the decision up to you.
If you prefer to submit a complaint, use this link, please.
vor 1 Jahr
Der live Support funktioniert nicht! Ausser mal einer "sobald einer Zeit hat wird man sich drum kümmern" oder so ähnlich, kam keine Antwort bis her!?
Dann ist mir ebend live vor meinen Augen Wort wörtlich Geld geklaut worden!
Ich war in einer PRAGMATIC SLOT am Spielen,Einsatz auf 0,80 ....
Dann ab ca. 77€ rest Guthaben...sprang er runter auf ca. 8€ Bereich... Ich war Unaufmerksam,ich habe es dann irgendwann bemerkt, bei 5,20€ Guthaben habe ich die SLOT gestoppt!!
Habe mir dem Spielverlaufs Liste angeschaut und SCREENSHOT gemacht, dort kann jeder mit eigenen Augen sehen, das auf einmal knapp 70€ sich in Luft auflösen!? Was kann man in solch einer Situation tun?
vor 1 Jahr
a while ago, part of my balance disappeared, and in my other deposit the same thing happened, I contacted the casino who said to wait a month, because it was under maintenance, a month passed, the casino is no longer working, I contacted curacao via email, where I was told that it is not possible to process it because it is no longer regulated by them, so that's it? did I lose my 942EUR?
vor 1 Jahr
That sounds like fraud to me! 🙁
In my eyes, suggesting a month for the maintenance sounds very suspicious, I wish you had come sooner...
At this point, the casino no longer exists, which makes me worried significantly.
The only thing you have not tried so far is submitting a complaint. I do not dare to speculate about the result, however. Once the casino is closed, the management no longer exists. I'm sorry, it does not look good.
https://casino.guru/complaints/create
vor 1 Jahr
I can't find it on the list for the complaint, but the site sometimes works, and it has this link: https://licensing.gaming-curacao.com/validator/?lh=1d167917ffe0ca65c5cb08acf315e888&rlh=c7c0701eb5c551537911945b6e7f575a, shouldn't I try something that way?
vor 1 Jahr
I was offering you a free complaint through Casino Guru Resolution Center.
Fort that I sent you the green link. What you seem to be looking for is a complaint submitted to the licensing authority, but your link only leads to a validator - a feature that shows if the casino's license is still valid.
If I may, forget about the authority and click or tap this link:
https://casino.guru/complaints/create
It's the easiest way to get the support. Try that, please.
vor 1 Jahr
Ich habe noch 883 $ auf meinem Konto bei diesen Betrügern. Sie antworten nicht auf Briefe. Sie sind einfach zusammen mit meinem Geld verschwunden!
Automatische Übersetzung
vor 1 Jahr
Hi, I think you're not the only one having problems in the casino. However, I noticed that the casino has been closed for some time, so it will probably be harder to get a response from them in this case, and I'm afraid it will be just as hard to resolve your issue.
Anyway, the only thing I can suggest in this situation is to file a complaint, although I don't think it will be very successful.
Do you think you can at least try, even though it may not have a happy ending ?
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