vor 3 Monaten
Hi Jaro.
I requested the withdrawal 23 DEC and recieved the confirmation email and the payout 02 JAN.
AntwortenBewerten1
Gambiva Casino experiences (Seite 6)
vor 3 Monaten
Ich kann den Thread leider nicht finden, Jaro. Gibt es irgendetwas, was ich tun kann, um das zu melden oder mein Geld zurückzubekommen?
Automatische Übersetzung
vor 3 Monaten
Ich kann den Thread leider nicht finden, Jaro. Gibt es irgendetwas, was ich tun kann, um das zu melden oder mein Geld zurückzubekommen?
Automatische Übersetzung
vor 3 Monaten
Well, you posted in the thread called "Do you know a casino that isn't reviewed on Casino Guru?" since now we know the casino is in the system and are all here in the same thread, I suggest you do not worry about that and keep posting in this thread about Gambiva casino instead.
More important, however, is your casino issue. I'll submit the basics:
"They are straight up scammers, they voided my withdrawal saying I used a bonus (which I never did or accepted while depositing). What can I do?"
"They told me they would look into it, but in the end, nothing happened. They took my money, claiming I had used a bonus, which is false because I declined any bonuses when I deposited and only played with my own money. I feel scammed and would like to do something about it."
Well actually, you can complain. Are you familiar with that?
https://casino.guru/guide/complaint-resolution-instructions 👈
In my opinion, this is a reasonable call whenever the casino refuses to clarify things for you.
AntwortenBewerten1
vor 3 Monaten
They are straight up scammers, they voided my withdrawal saying I used a bonus (which I never did or accepted while depositing). What can I do?
vor 3 Monaten
Hello, could you please tell me which casino you are referring to?
Based on your description and your email, you played with a bonus, but you say that you did not play with a bonus, only with real money. Is that correct?
Did you tell the casino this, and if so, what was their response?
vor 3 Monaten
Man sagte mir, man würde der Sache nachgehen, aber letztendlich geschah nichts. Sie haben mein Geld genommen und behauptet, ich hätte einen Bonus genutzt, was nicht stimmt, da ich bei meiner Einzahlung jegliche Boni abgelehnt und ausschließlich mit meinem eigenen Geld gespielt habe. Ich fühle mich betrogen und möchte rechtliche Schritte einleiten.
Automatische Übersetzung
vor 3 Monaten
Man sagte mir, man würde der Sache nachgehen, aber letztendlich geschah nichts. Sie haben mein Geld genommen und behauptet, ich hätte einen Bonus genutzt, was nicht stimmt, da ich bei meiner Einzahlung jegliche Boni abgelehnt und ausschließlich mit meinem eigenen Geld gespielt habe. Ich fühle mich betrogen und möchte rechtliche Schritte einleiten.
Automatische Übersetzung
vor 3 Monaten
Ich beziehe mich auf das Gambiva Casino.
Automatische Übersetzung
AntwortenBewerten1
vor 3 Monaten
Gambiva.com ist Betrug... Betrüger, wie können wir sie verurteilen lassen?
Automatische Übersetzung
vor 3 Monaten
looking up for laws where the casino is established could help?
vor 3 Monaten
Meiner Meinung nach können nur die folgenden Schritte helfen, und diese sollten auf alle betrügerischen Casinos angewendet werden.
Ausgangspunkt 1: Nicht bezahlte Spielerauszahlung.
1. Spieleanbieter vermieten keine Spiele an betrügerische Casinos.
2. Die Zahlungsintermediäre kündigen die Vereinbarung und die Geldtransfers.
Aufsichts- und Durchsetzungsrechte für Casinoguru.
Automatische Übersetzung
vor 3 Monaten
I feel you. In my case it wasn’t even about bonuses, my withdrawal’s been delayed for weeks with no clear explanation just 'under review'. Support just keeps looping.
Tbh, i'm already considering switching sites. A lot of people in my Discord keep mentioning cashy, no wagering and supposedly instant cashouts, so I might try that instead.
vor 3 Monaten
They are straight up scammers, they voided my withdrawal saying I used a bonus (which I never did or accepted while depositing). What can I do?
vor 3 Monaten
Hello, you may try to present the situation to our mediators; if there is away to support your point of view, the mediators will do that.
Are you familiar with the complaint feature? The best part is that it is free of charge, so even if the outcome is not positive—though it is fair to say that the outcome depends on many factors— it won't cost you a cent.
Details and instructions are here 👈
Once ready, the form is here 👈
Ask me if you want to know more.
AntwortenBewerten1
vor 3 Monaten
I just want to add that players who have been facing problems with any casino, and the situation is no older than 6 months, are welcome to complain officially with Casino Guru. If there is a way to investigate and help you, we will do it.
It may seem odd, but your complaints help us adjust the casinos' scores, which is part of our Safety Index.
Read more details in "How We Resolve Casino Complaints and Why"
The complaint form is available here 👈
vor 2 Monaten
Das sind Verräter. Gambiva zahlt nicht, sie beantworten keine E-Mails, und diese selbsternannten Gurus wollen angeblich helfen, aber es passiert nichts.
Automatische Übersetzung
vor 2 Monaten
Hello, based on what I can see, you did not respond to the complaint, even though you were asked to do so several times, so we were unable to help you. My question is, why did you not reply?
Also, why does the casino not want to pay you?
vor 2 Monaten
Sie sagen nur, es sei auf Eis gelegt, warten, warten.
Automatische Übersetzung
vor 2 Monaten
Hello after reading through this thread has anyone actually received there withdrawal other than icon?
My situation is i deposited €100 with a welcome bonus of €200 had to wager this x20 so in total €6000 to wager with a max ×10 withdrawal amount to the bonus received so completed wagering and have made x2 €1000 withdrawals to my skrill which are currently under review.
I have received emails from support to say that kyc takes up to 48 hours and my withdrawal will then be processed.
Il keep you all updated if i actually receive anything but judging from this thread its highly unlikely.
AntwortenBewerten1
vor 2 Monaten
Hello after reading through this thread has anyone actually received there withdrawal other than icon?
My situation is i deposited €100 with a welcome bonus of €200 had to wager this x20 so in total €6000 to wager with a max ×10 withdrawal amount to the bonus received so completed wagering and have made x2 €1000 withdrawals to my skrill which are currently under review.
I have received emails from support to say that kyc takes up to 48 hours and my withdrawal will then be processed.
Il keep you all updated if i actually receive anything but judging from this thread its highly unlikely.
vor 2 Monaten
Good day to you,
I'm personally a bit confused by this casino, and I still hope the withdrawals have been just delayed, but its Safety Index has dropped a bit, which is not convincing.
Keep us posted, please. Just in case you would need to complain like the others.
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