Hallo, haben Sie es endlich mit ihnen geklärt? Sie sagen mir immer wieder, dass sie meine Transaktionen nicht finden können, obwohl ich ihnen schwarz auf weiß mitgeteilt habe, dass mein Geld bei ihnen angekommen ist.
Unfortunately not, I just raised chargebacks with my bank instead
Ich habe gesehen, dass es hier auf der Plattform jemanden gibt, der direkt mit ihnen Erfolg hatte. Ich habe Revolut und persönlich hat mir Revolut überhaupt nicht geholfen. Ich habe auch Angst, eine Rückerstattung bei ihnen einzuleiten.
I was the first one to actually find their contact details I believe, so it must just be luck. They were responding to me but now they do not even reply to any emails. Keep trying revolut. You should call them if you can
Submitted multiple disputes as fraud to two separate banks of mine. Will update on what happens. Didn't want to go down the goods and services route in fear of being rejected due to them finding out its for gambling.
Hi,
Just wondering where you saw Mario Fiorini in conjunction with Santeda gaming. Do you happen to have evidence of that? I'm trying to put together the best case possible with my bank against Santeda. Given Mario's history in the press of fraudulent activity, I think this will help me massively.
Hi mrkrm,
Is it possible you could help me with my case against Santeda? I'm sorry to ask and our conversation will be 100% in confidence and private. I've been working on my situation for the past six months and I feel like perhaps the walls are closing in a bit on Santeda but I may need a little extra push to get myself over the line.
Please email me at [email protected] if you don't want to message in public. I won't copy and paste anything you send me into any email. I am just looking for a bit of advice and general push in the correct direction if what I am doing is the right way.
the bank got back to me and said that they agree with the merchant so my dispute case has now been closed.
Ok how long did you wait for
was a big amount
Did anyone manage to find onlined dg? Or cyber*play?
Honestly, I wouldn't be too concerned over legal ramifications. The most that I anticipate happening is that they will deny the fraud claim and expect me to pay back any provisional credit I received. As long as you're not disputing a crazy high dollar amount, you should be fine.
I just said I didn't recognize the transactions and even the merchant because it was just random letters and numbers. In these disputes, I'm guessing they will check a couple things like IP (which is bad) and contact the merchant. Hopefully IP isn't an issue for us. If they contact the merchant, they will not respond because what they're doing is illegal and the bank should side with us. Fingers crossed.
Just requested all personal information on me from Donbet and they denied my request and closed my account said it’s the banks responsibility to provide me with transaction information and what information is included on the transactions
Does anyone know where we report a company if they refuse to give SARs or refuse a GDPR request ?
thanks
So I waited for the initial time which was around 48 days. The deadline was tomorrow but they responded today and the bank decided to side with them on the matter. They responded even though it was after the 45 day rule by Mastercard so god knows. It was around 1000.
Ok im a bit confused my case was there was a period of about 50 days then they refuted the chargeback now its been 45 more days after I went back to them so been about 95 days all in
was it one single transaction of 1000£
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