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HomeForumAllgemeine Diskussionen über das GlücksspielQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 454)

4.184.837 Ansichten 23.402 Antworten |
vor 2 Jahren
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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vor 1 Jahr
usde

Anyone had any luck with debabs? They’ve told me they’re looking into it ..twice haha. I am not hopeful.

babsbh
vor 1 Jahr
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I tried it ages ago but they said they found nothing wrong in the way the bank dealt with it

vor 1 Jahr
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So I sent an email to MyStake earlier but not expecting anything back. Have hunted through this forum and searched for hours for merchant contacts but I've found nothing, sadly.


I turned to my bank and they've said I can raise a dispute with them if I don't hear back from MyStake so will update if I have any success.


Thanks for assistance earlier guys!

Gamblur
vor 1 Jahr
usde

Have you tried a local lawyer in Curacao who understands the landscape there? Everything is controlled by the central bank there.. it may be worth parting with a small fee and finding someone. That’s what I’ve done honestly as my bank sided with Modulr FS who allow unlicensed casinos like MyStake to accept uk customers!

xbigguyxxx
vor 1 Jahr
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Thanks Paul - I think they raised the pre arb under visa code 13.6 which I don’t understand why - I think that’s the only thing I can complain about that it was raised incorrectly

babsbh
vor 1 Jahr
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You could try it you will wait a long time though if they raised the chargebacks and they failed usually that is it though

xbigguyxxx
vor 1 Jahr
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Ye I was assuming that - gunna give the casino / merchant another try and after that I give up lol - it was fun while it lasted I suppose

babsbh
vor 1 Jahr
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Ok well good luck keep trying yes 😊

vor 1 Jahr
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Spoke with someone from santander on the phone today, as I wanted to make sure they received my evidence, the lady said there may not even be grounds to chargeback as in my words the ‘casino have credited the money’ . I explained to her that I wasn’t disputing that, but they can’t seem to get it into their head that the merchants have nothing to do with gambling so it’s irrelevant ! Surely it can’t be this difficult… They’re going to review the evidence I’ve sent so let’s see

vor 1 Jahr
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Elegro also came back to me today saying they don’t have the transactions on their system!?!? Surely not the case as their website clearly states they are ‘Niko Technologies’. They are obviously aware that merchants use their service to do illegal business so I guess that’s the end of that

exodus1
vor 1 Jahr
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Try this as it seems as elegro has changed for some reason info@niko-tech.eu

Anonymized839
vor 1 Jahr
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Just sent them an email, thanks for this

Did you get any further with santander or is your case fully with the ombudsman now?

exodus1
vor 1 Jahr
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It's with the FO now but I am not holding my breathe. I am residing myself for a rejection,so at least that way when the final decision comes through I won't be left disappointed. I have had nothing but bad luck ☹️ can't see it changing lol .

vor 1 Jahr
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Got refunds from echosyntex at 2am this morning on my starling bank card. Just need them to refund the transactions made on my bank of Scotland card now.

vor 1 Jahr
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Found some very old transactions to finnart and artstrid. Do they still offer refunds lately? Or should i just chargeback?

Martin61
vor 1 Jahr
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I emailed finnart and they said they are looking in to it.

rink58 hat den Post gelöscht.
rink58
vor 1 Jahr
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Credit cards have better protection so you would think they should be helping. My MasterCard credit card did for me and I was 100 percent truthful with them about everything.

rink58 hat den Post gelöscht.
Martin61
vor 1 Jahr
usde

It depends on how old they are but worth an ask. I've only had refund from ninecasino so far and I've got hundreds of different merchants I've emailed and maybe 20 different casinos so it's not looking good! Mostly just ignored me but the transactions go all the way back to 2023 so I doubt I can do anything at this point I've given them up as a bad job it's way to stressful for the November lot nevermind throwing old ones into the mix. It's ashame I didn't find this forum early last year.

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