Benutzerprofil | Casino Guru

Silber

Slowenien

Hertzbetz Casino

vor 7 MonatenOriginalÜbersetzung

You are getting daily mails with bonus offers. Then make deposit use code and bonus is not added...live agents are unhelpful. After all i made 7 deposits, and i can say smtn is not right on that casino, not even once i didnt manage to at least double my deposit. seems rtp is very low or smthng. Games are openning bonusea but payouts are funny, if manage to win 10x-15x this is a big win on that casino. My decision is to close accaunt and will not continue playing here.

Mehr darüber lesenWeniger darüber lesen

Schöne Seite, einfach zu navigieren
Nice looking page, easy to navigate

Betrug mit Bonusangeboten.
Cheating with bonus offers.

Alle Hertzbetz Casino Bewertungen

Hertzbetz Casino

vor 7 Monaten

Hello,

Thank you for your feedback. We're sorry to hear your experience didn’t meet expectations.

We’d like to clarify that you received four bonuses — including a manual gift — even though the sign-up code you used wasn’t valid. We went above and beyond by offering extra bonuses, while most casinos typically provide just 2–3 per week.

We understand it can be frustrating when luck doesn’t go your way. All our games run on fair RTP rates from licensed providers, and we are fully licensed under the Curacao gaming authority.

Thanks again for giving us a try — we wish you all the best.
– Hertzbetz Support Team

ROCCKODON86

Silber

Slowenien

Spinline Casino

vor 10 MonatenOriginalÜbersetzung

Hello.
For casino with such high estimation is probably expected to solve the technical problems ASAP. But its far from this. Play'n go games stoped working, on live chat they have every time the same answer wait for email from relevant department blablabla, im waiting for over a week and nothing.
Also when i want to set a deposit limit it's been the same answer for months-we are not offering this possibillity YET. YET! Few months passed i asked several times, every time the same answer YET. What yet? You need months to establish a deposit limit tool and weeks to inform player why specific provider stopped working? Is this normal? Live chat agents look like they have paragraphs prepared in advance, totaly unhelpful, just loosing time with them.
On the beginning they were very good i had few nice cashouts. But after months they imapir in generally, as i noticed with every page update, casino become worse in particular things.
Pitty, it was my favourite casino from 1at deposit on, as i wrote in my last review 4 months before.
But now as it look like i will have to stop playing.
Can you explain here whats with playngo games? Why its not working any of them?

Mehr darüber lesenWeniger darüber lesen

Bonuspolitik
Bonus policy
Schöne und reibungslos funktionierende Site
Nice and smooth working site
Viele Spieleanbieter
A lot of game providers

Keine Abhebungen am Wochenende
No weekend withdrawals
Begrenzte Arbeitszeiten
Limited woring hours
Begrenzte RG-Tools
Limited RG tools

Alle Spinline Casino Bewertungen

Spinline Casino

vor 10 Monaten

Dear ROCCKODON86,

We’re truly sorry that your experience hasn’t been as smooth as expected. We understand how important seamless gameplay and quick issue resolution are to our players. We have reviewed your situation and would like to provide a detailed response to clear up any misunderstandings.

Regarding Play’n GO, the provider was undergoing technical maintenance, which has now been completed. Our technical support team sent you an email about this matter today, and you should have received further details.

Regarding deposit limits, we’re pleased to inform you that this feature is currently in development. We take Responsible Gambling seriously and, while deposit limits are still being worked on, we do offer other responsible gaming tools such as 'Take a Break' and 'Reality Check' to support safe play.

You can find more details on all currently available responsible gaming options on our Responsible Gambling page: https://spinline.com/en/responsible-gaming.

We are constantly working to improve our platform, and your feedback helps us to grow. We truly hope to see you enjoying our games again soon.

If you ever have any questions or need assistance, don’t hesitate to contact us via Live Chat or email at [email protected] – our team is here for you 24/7.

Best regards,
Spinline Casino

ROCCKODON86

Silber

Slowenien

Betsomnia Casino

vor 1 JahrOriginalÜbersetzung

They are using fake games from play n go. I know rise of olympus 100 and moon princes 100. And im 100% sure those 2 games here are fake. Point is that in feautures taking the heads away or turning them into wilds. In original game this never happens. You cant win like this.

Keine positiven Worte über dieses Casino. Ich verstehe nicht, woher so viele positive Kommentare kommen, auf deren Grundlage ich hier ein Konto eröffnet habe.
No positive words about that casino. I dont undertand from where so much poaitive comments, accorsing on that i made an accaunt here.

Sie verwenden gefälschte Spiele von Play n Go
They are using fake games from play n go

Alle Betsomnia Casino Bewertungen

Betsomnia Casino

vor 1 Jahr

Dear Customer,

Firstly, We want to thank you for bringing this matter to our attention. Your observations are very important to us, and we take any concerns about game authenticity very seriously. Ensuring that all our games are fair, transparent, and authentic is a top priority for us.

We rent games only from licensed game providers, so you can be sure that everything is fair.

Please rest assured that we are committed to maintaining the highest standards of integrity and fairness in all our gaming offerings. If you have any additional details or evidence that could assist us in our investigation, please do not hesitate to share them with us.

Thank you for your understanding and cooperation. We value your trust and are dedicated to ensuring that your gaming experience remains enjoyable and fair.

Best regards,
Betsomnia Casino

ROCCKODON86

Silber

Slowenien

Newlucky Casino

vor 1 JahrOriginalÜbersetzung

1st thing is very bad rtp, i lost almost as quick as i deposited, my deposit and 1st bonus.
2nd thing i got 2x 50fs with 1st deposit bonus. I playes game and winnings stayed captures in the game, it wasnt caunted to my ballance. On live chat i was getting the same answer over again, that my issue is "currently beeing resolved" for 36 hours. Then i lost my temper and send them somewhere and demanded accaunt closure.
Dont play here, it impossible to win and your bonusses will not be cresited.

Mehr darüber lesenWeniger darüber lesen

Keine positiven Kommentare
No positive comments

Schlechter RTP, keine Tools für verantwortungsbewusstes Spielen
Bad rtp, no responsible gambling tools

Alle Newlucky Casino Bewertungen

Newlucky Casino

vor 1 Jahr

Dear Hendri,

Thank you for taking the time to share your experience with us. We're sorry to hear that your time with our casino was disappointing and frustrating.

Regarding your concerns, we understand how important it is for the RTP (Return to Player) to meet your expectations, and we're sorry that this didn’t happen in your case. While RTP can fluctuate, we strive to ensure fair play for all our users.

As for the issue with your free spins and the winnings not being credited to your balance, we sincerely apologize for the delay in resolving this. We aim to address all issues as quickly as possible. We regret that the situation led to such frustration and your decision to close your account.

Please know that your feedback is invaluable to us, and we’re using it to improve our services. If you ever decide to give us another chance, we’d like the opportunity to make things right and offer a better experience.

Thank you for bringing these issues to our attention.

Best regards,

New Lucky Team

rocckodon86s Rezensionen

Hertzbetz Casino

Spinline Casino

Betsomnia Casino

Newlucky Casino