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Yakuzabet Casino - generelle Diskussion (Seite 9)

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Romi

Ich habe am 6. Februar eine Auszahlungsanforderung gestellt, aber die Site selbst wurde am 8. Februar gewartet und die Situation hat sich nicht geändert. Es scheint, dass alle Auszahlungsanforderungen, die um den 5. Februar herum gestellt wurden, derzeit auf Eis liegen.

Automatische Übersetzung
Romi

I've done a bit of research on the responsibility of the platform provider and found an interesting read here https://licensegentlemen.com/turnkey-vs-white-label-casino/ The article educates white labels such as Yakuza.bet under Dama N.V./Softswiss that

You own the domain of your whitelabel online casino! And nothing else…
That’s right… You don’t own the platform or the accounts with the payment providers.
You have no control over cash flow and only get paid when the platform has paid out all your clients.
And here’s why…
The casino platform loses its license if you don’t pay out your customers.
White-label casino providers like Softswiss, Moagaming and BlueOcean Gaming hold the license. They’re responsible for every little thing that can happen with the associated domains.
file
On the biggest platforms, several hundred white-label online casino operators operate under the same license.
  • The platform loses the license, the owner gets blacklisted.
  • Hundreds of operators (like your casino) are then immediately out of business.
The risk is high, because the consequences are severe
Nobody wants that!
The only way to control the risks is, of course, to control the flow of money and make sure that everyone follows the rules.
This means several things:
  • Your customers must be paid first, before anyone else.
  • You keep a rolling reserve fee with the platform to cover any profits your clients make and other fees.
  • You don’t get paid until the revenue share deal is deducted. (For white label, revenue share can be as high as 15%, GGR)
  • You get your paycheck only after everyone has gotten their piece of the pie. That’s, of course, if there’s anything left over.
Remember! White label online casino providers want you to have a rolling reserve to handle any risks
The more the GGR, the more you’ve to keep in rolling reserve.
The platforms want you to guarantee between 15% and 25% of your customer’s balance.


What I realized from this article is that, Yakuza.bet's platform provider Dama N.V./Softswiss is indeed responsible. They even hold a percentage of our balance and part of Yakuza.bet's revenue as tolling reserve for cases like these when casinos don't pay. If we don't get paid then all casinos under the same license that Dama N.V./Softswiss issued to yakuza.bet would all get shut down as well. That means Bitstarz, Winz, N1, etc... will be affected since it was Dama N.V./Softswiss that issued the license to these casinos within the same group right? If so, why not go for the platform and ask them for resolution of incident caused by one of their licensed casinos?

Verfasst

Ich habe am 6. Februar eine Auszahlungsanforderung gestellt, aber die Site selbst wurde am 8. Februar gewartet und die Situation hat sich nicht geändert. Es scheint, dass alle Auszahlungsanforderungen, die um den 5. Februar herum gestellt wurden, derzeit auf Eis liegen.

Automatische Übersetzung

I see.

If I can suggest you what you could maybe do now: you probabla should wait a few more days to see if there will be any movement, and if not, write to us and submit a complaint here. Our team will get involved and hopefully help you out.

What do you reckon?

I've done a bit of research on the responsibility of the platform provider and found an interesting read here https://licensegentlemen.com/turnkey-vs-white-label-casino/ The article educates white labels such as Yakuza.bet under Dama N.V./Softswiss that

You own the domain of your whitelabel online casino! And nothing else…
That’s right… You don’t own the platform or the accounts with the payment providers.
You have no control over cash flow and only get paid when the platform has paid out all your clients.
And here’s why…
The casino platform loses its license if you don’t pay out your customers.
White-label casino providers like Softswiss, Moagaming and BlueOcean Gaming hold the license. They’re responsible for every little thing that can happen with the associated domains.
file
On the biggest platforms, several hundred white-label online casino operators operate under the same license.
  • The platform loses the license, the owner gets blacklisted.
  • Hundreds of operators (like your casino) are then immediately out of business.
The risk is high, because the consequences are severe
Nobody wants that!
The only way to control the risks is, of course, to control the flow of money and make sure that everyone follows the rules.
This means several things:
  • Your customers must be paid first, before anyone else.
  • You keep a rolling reserve fee with the platform to cover any profits your clients make and other fees.
  • You don’t get paid until the revenue share deal is deducted. (For white label, revenue share can be as high as 15%, GGR)
  • You get your paycheck only after everyone has gotten their piece of the pie. That’s, of course, if there’s anything left over.
Remember! White label online casino providers want you to have a rolling reserve to handle any risks
The more the GGR, the more you’ve to keep in rolling reserve.
The platforms want you to guarantee between 15% and 25% of your customer’s balance.


What I realized from this article is that, Yakuza.bet's platform provider Dama N.V./Softswiss is indeed responsible. They even hold a percentage of our balance and part of Yakuza.bet's revenue as tolling reserve for cases like these when casinos don't pay. If we don't get paid then all casinos under the same license that Dama N.V./Softswiss issued to yakuza.bet would all get shut down as well. That means Bitstarz, Winz, N1, etc... will be affected since it was Dama N.V./Softswiss that issued the license to these casinos within the same group right? If so, why not go for the platform and ask them for resolution of incident caused by one of their licensed casinos?

Thank you for the information provided.

Please be sure that our complaint team has had many experiences by now and knows exactly what they have to do. So please stay put and wait for your complaint to move forward. Hopefully it won't take long to be resolved.

Der Wartungsbildschirm hat sich endlich auf 404 geändert. Ist also bestätigt, dass er geschlossen wird? Ich bin gespannt, wie Dama reagieren wird.

Automatische Übersetzung
oneslife

In my opinion, confirmation should sound like confirmation. I would expect an email at least.

oneslife

Agreed. This is getting a bit ridiculous now and I wouldn't call it a maintenance anymore. Besides, I seriously doubt that out of all Dama casinos, this is the only one needing maintenance when everyone basically shares the same platform. Dama have lots to explain here for allowing them to announce. this indefinite maintenance ending with a 404. We should hold them liable if yakuza.bet just decides to vanish like this.

Am Ende scheint es, als hätte es überhaupt keine Fortschritte gegeben. Wird das also einfach so enden, ohne dass etwas unternommen wird?


Wenn sogar DAMA White Label mit solch unangemessenem Verhalten davonkommt, fragt man sich, wem Benutzer noch vertrauen können, wenn sie ihr Geld in ein Casino einzahlen.

Automatische Übersetzung
oneslife

I will try to find out something more from our data team. Hopefully they will have some updates regarding all this. 🙏

Is DAMA not responsible? If this is allowed, there is no reason for the license to exist. Wouldn't it be better to lower the safety index of DAMA-related casinos?

mmgg33441

Hello,

not sure whether anyone will be able to answer such a question. Same high ownership is not like direct managing on a daily basis. This is white label, after all.



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