It doesn't say "sticky bonus" in the first deposit bonus column, but it actually looks like a sticky bonus. I received my first deposit bonus and played, but the initial bonus amount was deducted when I withdrew. I want the text corrected.
Hello,
would you mind pasting a screenshot, please? I do not understand what you're suggesting.
Allow me to say that we usually get that information from the casino directly, anyway, always read the full terms and conditions on the casino's website before accepting any bonus.
It's my fault for not reading the terms of use carefully.
However, I think information sites like Casino Guru need to provide information correctly.
Thor casino's welcome bonus is a sticky bonus.
If you deposit $50 and get a $50 bonus, $50 will be deducted when you withdraw.
However, Casino Guru does not mention this and may mislead those who view this page into believing that they can withdraw their bonus if they wager 5 times their deposit amount.
For example, the Greenspin Casino page mentions that the welcome bonus is a sticky bonus.
However, the Thor Casino page makes no mention of that.
Also, when I received my welcome bonus at Thor Casino, I didn't have to wager 5x my deposit in order to withdraw.
Support told me that I have to wager 5x my deposit only when playing without a bonus.
So I thought the Thor Casino page needed to be fixed.
It's not only for me, but also for future visitors to the Thor Casino page.
Thank you,
now I understand what you mean, as I wrote I was not completely sure.
I'll get this information forwarded to the proper team.
Hello whitedice
First of all thank you for the head up. I've double-checked the casino's bonus terms and conditions and although the terms are a bit confusing as you can see here..
the welcome bonus is really a "sticky" bonus (checked with livechat as well) so we have updated this information in our bonus terms description.
For the wagering, we have this marked correctly as the wagering 5x the deposit is applicable all the time. So even if the actual bonus has no wagering there is still the requirement to wager 5x every deposit before applying for a withdrawal.
Hope this helps
Regards
Michal
Hello Michal.
Thank you for updating the information.
However, when I received the welcome bonus I was able to withdraw without wagering 5x the deposit amount.
When you get a deposit bonus at Thor Casino, it is divided into real money and bonus money, and the real money is reduced by the amount you wager and the winnings are transferred to the bonus money.
When all real money has been transferred to bonus money, you will be able to withdraw.
This means that you only need to wager 1x your deposit to be able to withdraw.
I was able to withdraw without any problem.
Ask Thor Casino support if possible.
Hello whitedice
As can be seen in the Bonus Terms And Conditions...
although it is stated "at our sole discretion as per AML policy for any bonus" we are looking at the "worst case scenario", so as you stated this rule was not fully applied in your case, however, the casino can set the wagering requirement as it's mentioned in their Bonus Terms And Conditions. It's always better to be prepared for this than be "disappointed" when you suddenly find out, that the wagering is higher than you expected.
Hope this helps
Regards
Michal
Woher weiß ich, ob mein Konto bereits verifiziert ist? Welches Dokument wird für „ADRESSENNACHWEIS" und „AUSWEISNACHWEIS" benötigt?
Hello, you should receive a confirmation from the casino, or if the casino offers this feature you should see the status in your account. As proof of address, any utility bill issued at your expense should work. As proof of identity, your national ID card or similar document (travel passport or so) should be ok.
Are you able to get in touch with the support? Someone from the casino should help you out with the verification. 🤔
Hello,
just to bring you a little correction to make. All free spins offered on the game Thor Hammer are €0.20/spin and not €0.10/spin.
Hello!
That's exactly the amount shown in the bonus details found in our bonus section. Thanks for the confirmation! 🙂
Hello.
in your bonus section it is written €0.1/spin, outside it is €0.2/spin on the thor hammer game.
this game starts at €0.2 / spin. This is its minimum amount. It doesn't matter much, but I just wanted to point out the small mistake
Hello!
Thank you for your notice. I'll get it checked soon.
Anyway, how do you like the casino in general? Is it a good place to spend time and money? 🙂
Hello
yes I have also given my opinion on this casino in "the opinions".
it's a casino that I like.
Which I have chosen for the moment, to play there, because it has a lot of choice of providers, and especially those that I play.
I discovered it through your site 3 months ago.
So I don't have enough perspective yet. But they immediately validate the winnings, there is no waiting. And occasionally offers free spins.
The support is very responsive. They always help you with any problem.
The only thing I have to complain about is their bonus conditions which are not very clear in their FAQ, I didn't understand them at first.
They should just simplify it in my opinion.
And also that the gains are as much limited when taking a bonus.
Otherwise for the moment it is in my top 1
So, aside from the bonus conditions I'd say it is not so bad. 🙂
I'm glad to see it is your number one despite those details.
Wish you better luck - because it can always be better, right? And don't hesitate to visit us with another casino glympses.
exactly because it is accessible for all, in view of the suppliers it is a big positive point. Very responsive and very pleasant support. As well as the regulations which are immediate.
But actually I now avoid taking a bonus from them, which is far too restrictive.
I'm looking for two or three of the same style with as many accessible suppliers
I like to hear positive comments and it's nice to see that a player has a positive experience with the casino. Sure, I understand that the bonuses at this casino are probably not very interesting for you, so I would like to ask what bonuses do you prefer ?
I have seen the bonus you were talking about. What do you say about this condition - Maximum cashout: 5x deposit value? Do you think it's alright ? Alternatively, what restrictions are you willing to accept ? What parameters should the bonus have that would be beneficial for you ?
I don't like the withdrawal limit of 5x your deposit when taking a bonus.
While we are already limited in bets and bonuses to buy in games that are prohibited.
I think limiting bets and buying bonuses is good enough. This is the condition that I accept by taking a bonus.
I prefer to have a wager rather than a withdrawal limit.
With a reasonable wager, maximum x30. If it is interesting.
Although I prefer sticky bonuses, without wager. But no withdrawal limit.
I see you are well-skilled. I totally agree with your approach! Are you also convinced that finding decent bonuses is not exactly easy these days? 🙂
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