I think somebody should be banned or something.
I've just given you a good advice for the future that you shouldn't cancel pending withdrawals and play for these funds again but you even don't realise that is a problem what could be really dangerous for you.
It's very strange that you signed yourself as a moron.
Jakub
Darf ich sie fragen was bei den Kontoeingang auf ihrem Aufzug für ein Zahlungspflichtiger steht ? Zufällig Naudapay?
I feel like this website because it’s very helpful to know about many things.
Dear Rachal81,
I am sorry to hear that our apology did not satisfy your concerns regarding the issue with the payment system. However, I would like to clarify that our response was not directed towards you or any other player as you have mentioned. We understand your frustration with the delayed withdrawal process and we apologise for any inconvenience caused.
Regarding the use of name-calling in the thread, we kindly request that you refrain from doing so as it is not constructive and can be hurtful.
Additionally, we have noted your request for Casino Guru to step in and monitor the situation. We value our players and strive to maintain a fair and respectful gaming environment for everyone.
Thank you for bringing this to our attention.
Best regards,
Scatterhall
Hey Scatterhall,
My account username is slickfox.
I have made a deposit via Instant Bank Transfer.
The money has already been debited from my bank account and should already have arrived at your end.
In the past, this payment method has always been instantaneous, I even deposited with it a few minutes ago in another casino, and received my deposit within seconds, and I could play straight away.
It's now been over an hour and my balance has not updated.
Could you please check if you have received my payment?
It should 100% be there, since I used the Instant Banking payment method, and my banking app confirms as well that the payment was sent in real time.
Thank you for your help.
Ich würde mir an deiner Stelle Hilfe suchen , ich denke du hast ein Spiel Problem …
Dear Slickfox7,
Thank you for bringing this to our attention. We understand your concern and apologize for any inconvenience this may have caused you.
We have investigated the matter and found that we have not yet received the funds from your instant bank transfer. We understand that this is usually an instantaneous process, but at times there can be a delay in the processing time.
Rest assured, we are currently investigating the matter on our end and working to ensure that the funds are credited to your account as soon as possible. Please note that instant bank transfers can take up to 24 hours to process, although they are usually completed much faster.
We appreciate your patience in this matter, and please be assured that we will keep you updated on the progress of your deposit. If you have any further concerns, please do not hesitate to contact us.
Thank you for choosing our casino, and we hope to have you playing soon.
Best regards,
Scatterhall
Habe soeben meine dritte Auszahlung in Höhe von 500 Euro erhalten. Somit sind innerhalb von sieben Tagen 1.500 Euro bei mir angekommen.
Super Arbeit! Vielen Dank @ Scatterhall Casino
Hi Seb1986,
It's great to hear that you received three payouts. While it's always important to gamble responsibly, it's nice to have a bit of luck on your side. We hope that you continue to enjoy your time at Scatterhall Casino and have many more positive experiences in the future.
Sincerely,
Scatterhall
Zahlen Sie nur bestimmte Spieler schnell aus? 🙁
Am Anfang war der Rückzug schnell
Jetzt kann ich es nicht sagen
Obwohl warum?
Nick ist genauso
Hi ovaaal,
I hope this message finds you well. I wanted to update you on the status of your payment. I'm happy to inform you that your payment has been processed and should be with you very soon.
I understand the importance of timely payments, and I apologise for any inconvenience caused by the delay in processing. Also, my lack of response may have caused some inconvenience, and for that, I am truly sorry.
If there is anything else I can assist you with, please do not hesitate to reach out to me.
We wish you the best of luck in our casino and hope you continue to enjoy your experience with us.
Sincerely,
Scatterhall
Es ist unglaublich, vielen Dank, wirklich eines der besten Casinos!
Der Rückstoß der Maschinen ist hervorragend
Der Support ist immer in Kontakt
Auszahlungen sind ziemlich schnell
Cool
Am Freitag ist meine fünfte und letzte Auszahlung bearbeitet wurden. Die anderen vier sind auch bereits am Konto vermerkt. Die Bearbeitungsdauer bei den letzten vier Auszahlungen war wie angegeben max. 48 Stunden. Das Auszahlungslimit von 2000€ pro Woche kann dennoch nicht erreichen, eher 1000€-1500€. Ich würde Scatterhall raten, das System so abzuändern, dass man alle 24 Stunden eine neue Auszahlung anfordern kann. So wie der jetzige Zustand des Casinos ist, kann ich es auf jeden Fall weiter empfehlen.
Durch welches System wurde die Auszahlung auf deinem Konto vermerkt und wie lange musstest du warten von Bestätigung des Casinos bis verbuchung auf deinem Bankkonto?
NaudaPay Limited, einmal vier Werktage und bei den restlichen zwischen einem und zwei.
Leider warte ich seit dem 9.2 auf die Auszahlung würde genehmigt nur ist nie was angekommen Support Chat ging gar nicht hieß immer.nur warten beim Email Verkehr arbeiten wir Grade dran ...sonst top Casino wenn das Problem mit Auszahlung nicht wäre
Bei mir warte ich seit dem 9.2😭
Dear Nero,
I would like to apologise for the delay in addressing your issue. We have been experiencing some system issues recently which have caused a backlog of requests, but please be assured that we are working diligently to resolve them as quickly as possible.
To assist you with your issue, could you kindly provide me with your player username so that I can look into it further? Once I have this information, we will be able to prioritise your request and provide you with the assistance you require.
Thank you for your patience and understanding.
Best regards,
Scatterhall
Vielen Dank für die Antwort dieser wäre Polyart
Dear Nero,
I hope this message finds you well. I wanted to reach out to you regarding a recent withdrawal that was processed on February 7th, 2023, in the amount of 300 euro. We have been conducting further investigation into this transaction and have discovered that the funds were returned to us.
However, I am happy to inform you that the funds have been sent out again just a few moments ago, and should be credited to your bank account by tomorrow afternoon, Monday, February 27th, 2023.
I apologise for any inconvenience this may have caused you and thank you for your patience and understanding throughout this process. We value your patronage and appreciate your loyalty to our casino. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for playing at our casino.
Best regards,
Scatterhall
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