Rule 80.4 be careful
once you win they will not pay citing the rule 80.4
But they will not show the proof or anything, they will just say you violated the rules.
Very easy way to run a casino, when you have to pay, you will have just to say players violated the rules.
This is a scam site.
Ten if you did nothing wrong, you can always submit a complaint through our website: https://casino.guru/complaints
By the way, what doesn't the rule say?
Ich habe in diesem Casino eingezahlt, weil ich dachte, es sei ehrlich, sie haben mir Freispiele gegeben, ich habe sie gebeten, die Runden zu blockieren, sie haben es nicht blockiert, mein Guthaben blieb hängen und ihre Boni können nicht in allen Spielen verwendet werden, ich habe mein Geld verloren, Jedes Casino blockiert die erhaltenen Boni, bevor Sie dieselben verwenden. Das heißt, jedem Betrüger hilft der Support nicht und er gibt nur die gleiche Meldung: Zahlen Sie nicht bei diesen Häusern ein.
I'm sorry you're having problems with the casino. If I understand correctly, you got free spins and you didn't want to use the bonus ?
If we are talking about which games the bonus can be used on, that can always be determined by the casino, also in this case I don't see the problem. If you need more information about bonuses and how they work, I think this link might be useful in the future: https://casino.guru/casino-bonuses
On the other hand, I don't think it's okay to contact the support and receive only unhelpful and irrelevant answers.
I have seen that you have opened a complaint for this casino, and you want to close your account in the casino. I think if the casino is run in a similar way, I wouldn't want to play in a similar one.
May I ask if you sent an email to the support according to the instructions in the complaint ? If so, were you able to close the account ? If not you can update us how you progressed.
I hope you will be able to resolve this case to your satisfaction.
Hallo, alles klar, sie wollen, dass ich ein Selfie mit meinen Dokumenten schicke, ich bearbeite nur, um das Konto zu sperren, ich bitte nicht um eine Auszahlung, sie tun alles, um das Konto nicht zu sperren, meine E-Mail auf der Website ist 18andextreme@gmail.com
Verfolgen Sie den Abdruck des Gesprächs im Chat
Dear Parimatch,
My parimatch id is 618964846.
As per your trailing mail my withdrawal date is 25.06.2023.
I have attached screenshot of parimatch application in which withdrawal date is clearly 21st and 22nd june 2023for your reference.
Then your three business days are not calculated from 25.06.23.
Withdrawal on Rs8450 on 21.06.2023 and Rs 9400, 6000, 7700 on 22.06.2023 but amount is not received yet.
Also, i am going to raise a complaint if i will not received my money today and give 0 rating. This is really not acceptable.
Parimatch payment system is so poor. I am putting this withdrawal of issues on social media platform if you will not pay my amount on time.
Please send my withdrawal amount now.
Regards:
Gourav
7982429914
Hello there!
I just moved your post here because this is the official Parimatch thread. Not entirely sure you'll get a direct response from the casino representative, but at least we can give it a try. 🙂
Alternatively, try to use the reply button - find some on the older post posted by the casino representing and use the "reply" then he or she should be notified.
Anyway, are you in touch with the casino? Has your account been verified, at least?
Let us know.
Dear Yoon,
We’re sorry your experience didn’t match your expectations. We would love to hear more about your experience, so that we can deliver a better one next time.
1. Could you please provide your ID, briefly describe your issue
2. Or contact our Support Team - support@parimatch.in.
We do everything in our power to assist you with your requests as soon as possible. Our support always has the most relevant updates about your questions, so we kindly ask for your patience.
Have a good day!
Hi Gourav,
We’re sorry your experience didn’t match your expectations. We would love to hear more about your experience, so that we can deliver a better one next time.
1. Could you please provide your ID, briefly describe your issue
2. Or contact our Support Team - support@parimatch.in.
We do everything in our power to assist you with your requests as soon as possible. Our support always has the most relevant updates about your questions, so we kindly ask for your patience.
Have a good day!
Dear Caniggia2021,
We’re sorry your experience didn’t match your expectations. We would love to hear more about your experience, so that we can deliver a better one next time.
1. Could you please provide your ID, briefly describe your issue
2. Or contact our Support Team - support@parimatch.in.
We do everything in our power to assist you with your requests as soon as possible. Our support always has the most relevant updates about your questions, so we kindly ask for your patience.
Have a good day!
Rodrigues:
317249483
Meu id
Dear Rodrigues,
please please provide your ID, briefly describe your issue via email support@parimatch.in.
Ich möchte nur, dass Sie das Konto sperren, ich verlange nicht viel
Dear Parimatch,
My parimatch id is 618964846.
Please let me know the status of my refund of Rs 5200
Today is 15th day. And you have policy in return of 5 business days . I think you are running with very poor payment system.
I request all user of parimatch that they don't give your refund. Pls don't play with them.
My transaction was failed on 21.06.2023 but money deducted from my account and not refund my money yet.
PLease refund my money at the earliest or i have to close my account.
Also, i am going to raise a complaint if i will not received my money today and give 0 rating. This is really not acceptable.
I have sent many emails, many online chats. Everytime they send me experts are working. But they don't refund my money.
Please refund my money .
Ich möchte nur das Konto sperren, damit das alles ein Konto sperrt
I request all parimatch users, please dont play in parimatch. They won't give you your money. I am facing situation i.e My transaction was failed on 21.06.2023 but money deducted from my account and not refund my money yet.
Every time they reply experts are working. They are doing nothing. It's my personal request to all of you don't play with them.
May I suggest submitting the complaint? I see you had some issues in the same casino back in 2021, but frankly, you failed to respond. Well, the complaint feature is still available for free to you.
How does that sound to you?
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
Kostenlose professionelle Weiterbildungskurse speziell für Mitarbeiter von Online Casinos, die sich auf die Erfahrungen aus der Branche stützen, und die auf die Verbesserung der Spielerkenntnisse und auf einen fairen und verantwortungsvollen Umgang mit dem Glücksspiel abzielen.
Diese Initiative haben wir mt dem Ziel gestartet, ein globales Selbstausschlusssystem zu schaffen, das es gefährdeten Spielern ermöglicht, ihren Zugang zu allen Online-Glücksspielmöglichkeiten global zu sperren.
Diese Plattform wurde geschaffen, um all unsere Bemühungen einer breiten Öffentlichkeit zu präsentieren, damit unsere Vision einer sichereren und transparenteren Online-Glücksspielbranche auch in die Realität umgesetzt wird.
Ein anspruchsvolles Projekt, dessen Ziel es ist, die größten und verantwortungsvollsten Unternehmen im Bereich des iGaming auszuzeichnen und ihnen jene Anerkennung zukommen zu lassen, die sie auch verdienen.
