As I was looking at your complaint just now, they wrote you off. The problem with them is that the payment provider has some trouble, but you've probably heard that enough.
Apparently they are going to send you an email recommending another method of withdrawal as this one has failed several times. Have you received anything yet or not ? I hope it will turn out well and you will be able to withdraw everything. 🙂
Thanks Jaro!
Yes, they did email me. I'm not too sure is it because they decided to send me the email as a result of the complaint on Casino Guru or becasue I sent an email to [email protected] today.
Eitherway, I'm glad there is some progress.
They have requested me to send it via Bank Transfer, so I did.
They had 2 bank transfer partners "WIRE" & "MIFINITY_AU". So I transferred $1288 via "WIRE" and $1008 via "MIFINITY_AU".
Their withdraw page stated it will take 3-10 days to clear.
It's a shame that they didn't tell me to do this earlier.
I do feel their live chat support is hopeless. I suggest anyone has REAL problem with Oshi Casino to email [email protected] rather than talking to the live chat.
Will keep you guys posted to see if I do eventually get my money!
You're welcome, and we'll definitely wait for an update.
Hopefully this time the withdrawals will go through and you'll get your money. I see that you split both withdrawals, so I firmly believe that neither bank transfer will fail.
Good luck. ☘️
Why does it say this casino has pragmatic but when I got on there it doesn't have any pragmatic games
Hi Mwratten,
They do have Pragmatic games and it does work. I have tested it on my account and I'm also located in Australia.
I know some providers might restrict their games from players of some countries. Such as NETENT games, Evolution Gaming and more will not serve Australian players.
Reference to Oshi casino, I have had an extremely bad experience with their delay in withdraws. I suggest you tread with caution with this casino.
I have used Tsars Casino and I have so far had a good experience with them. Easy verification and no problem in withdrawing.
Good luck!
Hi Jaro,
Yes, I'm quite sure both will eventually come through.
As an update, only the $1008 via "MIFINITY_AU" has came through (within 24 hours of request).
However the other $1288 via "WIRE" has yet received (it's been 3 days so far since request)
Both bank transfer withdraw were to the same bank account.
They did state 3-10 days for bank transfer withdraw, so let's wait and see.
Why does it say this casino has pragmatic but when I got on there it doesn't have any pragmatic games
Hi, hayy22wong explained it quite well and it's true that some providers may have restrictions on players from certain countries. Have you tried asking the casino what the problem might be ? Maybe you will find out what is the matter. 🙂
Hi Jaro,
Yes, I'm quite sure both will eventually come through.
As an update, only the $1008 via "MIFINITY_AU" has came through (within 24 hours of request).
However the other $1288 via "WIRE" has yet received (it's been 3 days so far since request)
Both bank transfer withdraw were to the same bank account.
They did state 3-10 days for bank transfer withdraw, so let's wait and see.
Well, that's good news and I'm glad that it moved forward. I firmly believe that the second part will come to you and you won't have to wait long for it. At least you have tested both options, so you know that the first one will probably be faster.
I will wait for your next update and I hope you will receive the funds as soon as possible. 🙂
Hi Jaro,
Update, I finally got my final withdraw of $1288. - Yay! 🙂
You and the Casino Guru team is amazing.
Thank you for hearing me out while I was going through this withdraw issue. If wasn't for this website's forum, I don't where else to vent my frustration. Plus with your complaint channel it was very helpful, even though Oshi Casino took their time in participating in the complaint discussion.
I will write a review on Oshi Casino bit later. I can tell you know, it will not be a positive review.
I still don't understand how Oshi Casino obtained #1 recommended online casino by Casino Guru.
I can't tell you how happy I am that you finally got everything you were entitled to. This news always cheers me up, even though I know what the price was.
As for the user review, you have enough experience to be able to objectively say what you liked and didn't like, so I believe it will be helpful for other players as well.
Anyway, whatever happens, whether it's at this casino or another, you can always contact us and we'll try to help or advise you.
But I hope it won't be necessary, at least not from the negative side.
I wish you well and that everything will be better in the future.☘️🎉😊
Ich mag es
Greetings, could you tell us what you like about the casino, or on the other side what you would improve?
I'm sure it would be useful for other players who pass through this thread.
So feel free to say more. 😀
Hi guys my name Saly I’m trying to get online to Oshi casino to login to my account but there seems to be a problem when I try to load the site Oshi just keeps buffering and does nothing I’m from Australia and would like to know is this happening to anyone else
Hey, I tried it too and it took me a bit longer to load but it finally worked. Maybe it was some kind of dropout. Have you tried contacting the casino by email or something like that to see what the trouble is? Alternatively, can you check if it is still a problem? 🙂
Ich warte seit 10 Tagen darauf. Das macht das Spielen schwierig. 😔
Hello, so you haven't got the money yet, have you? Is there any obstacle in the form of verification or something else? Did you play in the casino with the bonus? Feel free to tell me more and we'll see if we can help you.
I've had so many delays with my withdrawals from Oshi casino after recieving a large win of $41000. Everything is verified and they were fast at allowing small withdrawals early on as a VIP, however now, it is delay after delay. No reason given, only multiple customer support team members saying the withdrawals are in a "queue" and I have to just wait.
It is completely unacceptable. All deposits were fair and all wins were fair.
Hey, thanks for sharing your experience which does sound really disappointing, especially after such a big win.
Just to understand the situation better, is the casino paying you the winnings slowly in smaller parts, or have they completely stopped processing the withdrawals? Also, do you know if there are any withdrawal limits on your account that might be affecting the payout speed? And how long have you been waiting so far?
If it doesn’t get resolved or you keep running in circles, feel free to reach out we’ll be here if you need help or want to open a complaint with us.
do not deposit on this site stay very clear they will not let U withdraw they keep rejecting it saying that the bank is sending it back witch is lair...and if U win tournament they will not release prize.. what should I ever been on Total scam
Hi, but sometimes this situation can happen that the bank will not accept payment to your account. Have you tried to resolve this problem with the casino and ask if you can withdraw in any other way. Of course, it is best to go to a place where your bank account won't be a problem. Have you tried crypto, for example?
As for the tournament, why didn't they give you the winnings, did they say anything about it?
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