vor 2 Monaten
That has been a really long time now, for sure.
Have they said any more details, please? Like, what do they need to analyze if your account is already verified?
Have you played only sports there?
MonkeyTilt Casino - generelle Diskussion (Seite 2)
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vor 2 Monaten
They wrote: "Please note that your withdrawal is currently under review as part of our standard security and compliance checks". I only played 2 basketball bets. Overall, my account is in the red because one bet didn't go through.
vor 2 Monaten
So perhaps these sites could help you with that if you see that the whole situation is not moving:
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.safebettingsites.com/complaints/
https://www.askgamblers.com/submit-complaint
https://www.bookmakers.bet/submit-a-complaint/
Unfortunately, we don't deal with sports betting here, so we won't be able to do much.
vor 2 Monaten
They are happy to accept money but do not make withdrawals.
Do not put your money in this casino!!!!!!!
vor 2 Monaten
Hey there! How did this happen to you?
If you share more details, maybe we can do something about it. So, do not hesitate, please.
vor 2 Monaten
I created an account at monkey tilt casino. When I made a withdrawal, they asked for documents, which were sent and my account was confirmed!
The withdrawal of $750 is still pending for 6 days. Although their page says the withdrawal time is 30 minutes!
I have repeatedly asked about my withdrawal in the chat and the answer is always the same: They are waiting for confirmation, which is not coming. I think they are lying!
It seems to me that they are scammers and I advise people to stay away from this place!
They will gladly accept your money, but the withdrawals are not being made.
I would like to know why my withdrawal is not being made?
vor 2 Monaten
Thank you.
A few questions, if you do not mind: Was the verification successful, please? Or is this confirmation related to the withdrawal itself?
To be honest, it is the 26th of December, and many casinos have been delayed before the holidays. Delayed casinos rarely have time to explain why they have been delayed... if you get my point. 🙁
Well, I understand this is unpleasant and I hope all will be approved very soon.
vor 2 Monaten
Yes my account is verified!
I have asked about my payout on the chat several times. They have never said that payouts are delayed due to the holidays. They say that payouts are processed 24/7
And if you look at people's complaints, most of them have started since the beginning of December!
It seems to me that they are just lying and do not want to pay people their winnings!
vor 2 Monaten
Calm down, please. Even if the casino has been lying to you, we will never know for certain.
Many casinos won't simply tell you that they only process payments a few times a week, just saying.
We have to wait for them to take action if they claim to be behind schedule. That remains the same, I'm afraid.
I suggest patience; we provide the casino with 14 full days to get things done, for example. Only after then do we step in. Especially for the reason I already mentioned.
Try to be patient, please.
vor 2 Monaten
Of course, I hope the payout is made.
And I really hope they are not scammers!
vor 2 Monaten
Let's stay optimistic. I hope it is just a very unpleasant delay and nothing more serious. 🤞
Please keep me posted. I'd like to know how you are doing in the next couple of days.
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