Juicy Stakes Casino - generelle Diskussion (Seite 2)

Social Media & Community Specialist

vor 11 Monaten

OriginalÜbersetzung

This is what I was shown by Richard. I'm not sure how this would be a duplicate account. Looks like he was telling the truth that he has had only one account in his life.

Dear RICHARD,

We are contacting you from JuicyStakes Casino.

Your account has been reviewed, and it was found to be closely related to another account in our system that has unresolved financial issues. As a result the decision has been made to permanently close your account, as it did not pass our security checks. This decision will not be reversed.

In the event that a new account is created under your name, it will be closed.

Regards,

Penelope

JuicyStakes Security Team

vor 11 Monaten

OriginalÜbersetzung

Well, we do not know the date or the details regarding the other events that followed. On the other hand, I would not take that as some supportive evidence; it says "found to be closely related to another account in our system that has unresolved financial issues." which may also result in the rule violation standing alone, I'd say.

If I'm not mistaken, you submitted a complaint against this casino in September 2023 too, right (daveymac25)? Then you suddenly stop responding. May I know the result, please?

ibot252525

Neuling

Vereinigten Staaten

vor 11 Monaten

OriginalÜbersetzung

You banned me from chat so I had to open up another account because you pick and choose what gets said on here. You also come up as a know it all, but you couldn't even give simple evidence in a complaint that you had power of attorney on. You know it's a rogue casino, you know I'm not getting my money, all I want is them to be on the lbacklist.

ibot252525

Neuling

Vereinigten Staaten

vor 11 Monaten

OriginalÜbersetzung

file

There's your time stamp.

ibot252525

Neuling

Vereinigten Staaten

vor 11 Monaten

OriginalÜbersetzung

Replied by

JuicyStakesCS

at May 25, 20, 05:40:47 PM

Casino Rep 8

last active 7 hours ago

Thanks for this post from:

Dear damac33,

Again we do apologize for this experience, however you have been contacted by the relevant department in regards to the security issues affecting your account one of them being having multiple account.

Unfortunately as a result your account will remain close and your deposits refunded.

We do apologize for any inconvenience caused.

Kind Regards,

They lied the whole time. Even about returning said deposits too.

file file file

James file

Radka

Social Media & Community Specialist

ibot252525

vor 11 Monaten

OriginalÜbersetzung

You banned me from chat so I had to open up another account because you pick and choose what gets said on here. You also come up as a know it all, but you couldn't even give simple evidence in a complaint that you had power of attorney on. You know it's a rogue casino, you know I'm not getting my money, all I want is them to be on the lbacklist.

vor 11 Monaten

OriginalÜbersetzung

We restricted your access to the forum because of the reasons I mentioned in my previous reply. It is not about us separating what can be published on the forum; it is still about you harassing us about the old past we can't get back to. I'll repeat that again: if you have anything new you'd like to present, ask any of your previously closed complaints to be reopened. It is not something I can do on your behalf.

Go to lawyers if you wish.

I'm sorry to see you created another account only to pretend you are not you; you are actually just about to start this circle over again. Thus, I'm restricting your forum entry again.

You have issues with a 3-year-old complaint; keep that in the complaint if you can convince the complaint Team.

Additionally, we do not blacklist casinos; we aim to keep them visible in order to warn the community, but for that, you need to support all your accusations with proof.

I'm sorry.

Radka

Social Media & Community Specialist

ibot252525

vor 11 Monaten

OriginalÜbersetzung

file

There's your time stamp.

vor 11 Monaten

OriginalÜbersetzung

Send it to the Complaint Team - I'm not your personal investigator, because I do not handle player's complaints.

Radka

Social Media & Community Specialist

ibot252525

vor 11 Monaten

OriginalÜbersetzung

Replied by

JuicyStakesCS

at May 25, 20, 05:40:47 PM

Casino Rep 8

last active 7 hours ago

Thanks for this post from:

Dear damac33,

Again we do apologize for this experience, however you have been contacted by the relevant department in regards to the security issues affecting your account one of them being having multiple account.

Unfortunately as a result your account will remain close and your deposits refunded.

We do apologize for any inconvenience caused.

Kind Regards,

They lied the whole time. Even about returning said deposits too.

file file file

James file

vor 11 Monaten

OriginalÜbersetzung

Again: Ask your complaint to be reopened.

Juicy Stakes Casino - generelle Diskussion (Seite 2)

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