Hallo i have bwwn playing now two months with the casino because i have a amount in my account of 50.000 casino to get from them but the keep on delaying thw withdrawels and have different kind of excuses l. They have a withdrawel maximum of 2.500 a week but they dont even review the withdrawel to approve it like they want you too loose the money. I am so afraid that i will loose the money that they Will not pay me it feels like they dont have the money. I have lost over 20.000 euro at the casino and now its so difficult to get my money winning back. That rights do i have the drive me crazy dont respond on help only telling me these are their terms blabla anyone else have this problemen with this casino?
Hi, I'm sorry for the situation you're in. I would start by asking if you have seen the safety index of this casino, because it is quite low and I would definitely be careful before depositing here.
As for your withdrawal, how long has your situation been going on and what reason is the casino giving you in the context of not being able to withdraw ? Has your account been verified yet ?
Anyway, I would definitely recommend that you don't play with the money and leave it in the player account until things move forward. I think it would be wisest, as you certainly don't want to lose it.
Let us know so we can try to help you.
Hallo Jaro,
I already had two withdrawels of them before . So the account is verifiëd. But the casino is Just very weird they let withdrawels for 1 two weeks and dont view it or approve it like they dont have money to pay it. Im afraid one day they Will close thw casino and i wont get my money because ive been playing at lots of casino and this is first one with so low max withdrawel a week 2.500 and then they dont even approve that amount i feel lost and dont know Who i can ask for help to get thw withdrawels approved faster
Someone can give me name of free casino who I can bet in CRASH game and I can used script
Scripts are forbidden. It is as simple as that.
Hallo Jaro,
I already had two withdrawels of them before . So the account is verifiëd. But the casino is Just very weird they let withdrawels for 1 two weeks and dont view it or approve it like they dont have money to pay it. Im afraid one day they Will close thw casino and i wont get my money because ive been playing at lots of casino and this is first one with so low max withdrawel a week 2.500 and then they dont even approve that amount i feel lost and dont know Who i can ask for help to get thw withdrawels approved faster
I understand you're worried. But the important thing I would mention is that we give casinos 14 days to sort out the withdrawal process. That's why I asked you how long you've been unable to withdraw your money.
As for the withdrawal limit, of course it is an obstruction, but players have to respect it and you will have to withdraw your funds multiple times I guess. 🤔
However, if they don't approve your withdrawal, does the casino give you a reason why that is the case ?
Hello,
I am waiting for a withdrawal of 2183 euros. Today is the first day and I have sent the documents for verification. I hope they process everything soon, I am scared of the negative reviews so I will keep you updated.
Thanks
Hello, I wish you a smooth and easy withdrawal. To be honest, this site has been extremely unfair to others, but I hope you are one of the lucky ones. In any case, I would not make any further deposits.
Keep us posted, of course. We will be around somewhere. 🤞
Hi, I would definitely be patient if it's the first day. You'll have to go through verification first, so let me know if all the documents are in order.
Once you've gone through that process, everything should be in order for you to get the money.
I'll be waiting for news.🙂
Hello,
I didn´t check the bad reviews before depositing, but I hope everything just goes fine. I already sent the documents for verification so I will keep you updated.
Thank you
On November 12, 2025, GXmble wrongfully confiscating my €1893 winnings after a €100 deposit and €200 bonus, citing breaches of terms 7.6 (Live Casino play with bonus) and 7.16 (bets over €2). This unlicensed Curacao site (Favorit United N.V.) targeted me via a pop-up on Trac Casino while browsing from the UK, where they're not UKGC-regulated—illegal under UK law.
Timeline:
Oct 30: Deposited €100 via bank transfer to Transferop Payment Gateway Ltd (Payop processor). Claimed 200% bonus (€200). Played, won, met wagering requirements (as per terms—no issues flagged during play).
Nov 2: KYC requested (ID, address, deposit proof). Provided passport photos, bank statements.
Nov 4: Email "KYC documents fully verified" but added phone verification
Nov 5-11: Live support said "KYC done, payments team verifying—high volume delays." No ETA.
Nov 12: Rejection email—winnings voided for bonus breaches. Demanded bet logs/proof—none provided. Site allowed games/bets with bonus active; no real-time blocks/warnings.
This is unfair:
Terms unclear/enforced retroactively. If breaches, why let me play? Industry standard requires prevention tools.
Stalling: 12-day KYC despite compliance; site downtime post-win.
Scam patterns: Casino Guru rates GXmble 1.9/10 (very low safety); complaints of similar voids/non-payments. Trustpilot/Scamadviser flags as high-risk.
UK protections: As UK resident , this violates consumer laws (PSD2, CRM Code for APP scams).
Links: casino.guru/gxmble-casino-review; uk.trustpilot.com/review/gxmblecasino.co.uk; fintelegram.com/tag/transferop-payment-gateway.
Requested: Reinstate €1893 + process withdrawal .
This is a classic bonus trap scam—hook with wins, stall, void. Similar complaints on your site show GXmble ignores resolutions. Please help recover funds.
Unfortunately, you fell into this casino trap, as I can see, and I'm sorry you did. Now we can't change it in any way, but you can help to bring their safety index even lower by filing a complaint here, actually.
Whenever a complaint gets unresolved, the rating lowers, and then more users can be alerted.
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