Hi, I have been really struggling with this casino for over 6 months now. I have had a payout about 7 months ago and since I had won £1800 in total.
I submitted the first withdrawal request on the around May time, they cancelled it due to technical error and then I submitted again, it got again cancelled due to another reason.
It's now been 6 months and I am still not getting my money back. Everytiime I try to speak to the Live Chat, they would close the live chat immediately after saying they need to go through security checks.
It is the worst nightmare for me honestly. I repeatedly email them but all I am getting is the same answer. I am genuinely depressed about this situation.
This is really an unpleasant, long-going situation you have described.
Unfortunately, this casino has a really low safety index and also operates without a license, so there is nowhere to turn to.
Our complaint team will try to contact the casino as soon as we review your complaint, but I can already tell you that there is not much hope in getting any answers from them. You can see it also in other complaints submitted for this casino here.
May I ask when was the last time you actually withdrawn your winnings from this casino?
The Legacy of Dead game at Doctor Spin Casino is an absolute favorite of mine! The stunning graphics and immersive gameplay create an unforgettable experience, and every spin offers a real shot at impressive rewards. I would definitely recommend it to anyone who loves action-packed and thrilling games!
Sounds cool!
What is the RTP for this fantastic game on websites where you frequently play it? I believe these impressive rewards suggest a higher RTP value; is that correct?
No Tanja 88, it's not cool. The games are horribly limited and they are not paying out.
. Look how many times they have cancelled my withdrawals!! It's been since May 2024!!!!
And Radka, please DO NOT agree with someone who is trying to encourage people to use Doctorspins anymore. It's the biggest scam you will ever come across.
You work for them don't you? What you are doing is inhumane. This website is the biggest scam you will ever encounter.
If I could take them to court I would!
No Tanja 88, it's not cool. The games are horribly limited and they are not paying out.. Look how many times they have cancelled my withdrawals!! It's been since May 2024!!!!
And Radka, please DO NOT agree with someone who is trying to encourage people to use Doctorspins anymore. It's the biggest scam you will ever come across.
I don't think that the user above was trying to promote the casino at all, to tell you the truth. To me, it looks like he/she was just trying to write about the one particular game in the post, and Radka tried to learn more information, you know. 🤷♀️
It is quite obvious that this casino is not very safe to play at when you look at the safety index.
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