Hi there
I deposited $50 and submitted all documents which they have asked also when making a deposit with Interac etransfer they should be aware that the bank generates statements at the end of the month. So I should be able to submit a online wallet screenshot shots which only shows the account number and transaction however, for reference I submitted a previous month statement screenshot for reference to match my account number and still they are not accepting that and holding my withdrawal so players from canada don’t play here this casino is full of bullshit
Hello,
let's see what the complaint will show us.
Each casino handles KYC differently, even the license can affect the level of verification.
I'm interested to know whether the casino explained why this statement won't be approved.
They actually rejected but somehow it was managed and my cash out was approved by them and money is on the way
That is great, I'd love to know as soon as the winnings arrive, let me know, please! 🙂
Tried them for a deposit.
The 125% Casino Guru bonus is valid. In addition, there was 30 FS. 50x WR is a bit on the high side.
Slots appear to be at the highest RTP version.
MC deposit required a few attempts but went through eventually, at hardly any extra cost.
Looking forward to see how my fortunes will be 🙂
Sending lucky vibes to you! 👌✨🤞
Thanks, Radka, much appreciated! 🙂
I managed to complete the bonus wager - playing only the equivalent of $0.2 - $0.8 bets, I needed the full 3 days and made it with an hour left on the clock!
Came out of it with a pretty decent balance too!
Some other things to remark after 3 days with Casinonic:
The site runs real smooth and gameplay was uninterrupted.
Support replies in an instant.
They have no collect loyalty points for money/free spins exhange feature.
After wagering the bonus, a "Daily Rush Race" tournament became available. However, there is no info about it to be found anywhere on their site.
Max bet is $50 on slots.
There is no sportsbook.
The only option for withdrawal showing to me is Mifinity. I deposited with Mastercard.
Uploading documents for KYC is easy. I did today, and they are currently pending.
Hello!
It pleases me you made it! So far so good, I'd say. 🙌✨
But I would appreciate well-written tournament rules once the option becomes available. Well, nothing is perfect... I am also holding my breath for the easy peasy KYC!
Ok, I'm ready to pass a verdict on Casinonic.
My conclusion is: If you know what is good for you, play somewhere else!
The problem arose when it came to the verification of my payment method. I use Revolut and deposit with their virtual Mastercard. Since this is a virtual card, obviously there is no physical copy, it is only available in the app. I took a photo of it and sendt it in along with my Revolut account statement from May which clearly indicates both my personal details as well as transaction info showing the card used for the deposit to Casinonic.
They declined it. They insisted I needed to produce a photo of the physical card. Then, I spoke with them explaining how it works. They refused it again, once more insisting to see the physical copy... Remember, no physical copy of this exists.
What I had sendt in was more than enough documentation, and these exact same documents have in fact gotten me fully verified with the likes of bitStarz, King Billy, betheat, Rocketplay, you name it..!
Speaking to support wasn't a very pleasant experience either. They weren't directly rude but there was certainly an abscense of politeness. Also, they disabled the chat for me. All I did was rate it with a thumbs down, because it asked for a rating. I was not offensive at all.
So, better to just move on from these guys as well. There are so many good casinos out there, I'm not wasting any more energy on someone like this.
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I'm sorry, could you be more specific in your description. It feels quite vague, and I fear others won't comprehend much from this message. Don't hesitate to share the story as a whole, please.
This is the right place to do so.
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
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