vor 6 Monaten
i send my bank statement to verify my deposit but they want to see other cards on my bank i dont deposit on their site with this cards
Bull Casino 24 - generelle Diskussion (Seite 2)
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vor 6 Monaten
Have you used those cards at this casino before, perhaps?
Why should they ask for these documents otherwise, you know? 🤔
Do these cards belong to you, though?
vor 6 Monaten
no never use it before they ask me because it is standing on my bank statement i send them to verify the deposits but never with this cards you can see on the screenshot i send they say because it is standing on my bank statement i never deposit with this cards.... i dont know why the asking
vor 6 Monaten
In that case you have no reason to provide it if you have never used them in that casino, of course.
vor 6 Monaten
yes thats the reason they dont payout so can you close the complaint pls and approve my rewiew? i already cancel and play the money
vor 6 Monaten
Hello,
I understand the situation may feel like the easiest and most natural ending, but it is not just like that. If I may, losing the money is not the best shortcut, though I respect that it is your call. However, once you've used up the entire amount, it becomes challenging to provide the casino with any evidence of their wrongdoing. We have no idea why the casino wanted that and the fact that you lost results in no further answers. Additionally, as far as I can conclude, you did not mention the statement in the complaint at all. Please update Katarina properly at least:
https://casino.guru/bull-casino-24-player-s-withdrawal-is-delayed 👈
I'll approve your review because its content is more helpful than the previous ones, but please avoid similar scenarios. 🙏
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