sein schlechter Ruf eilt ihm voraus, sie geben keine Preise, selbst wenn Sie Ihr Leben verwetten. Aus meiner Sicht ist es Geldverschwendung in einem Casino, das möglicherweise betrügerisch ist
Hello,
based on the overall score we gave to this site I would be a little skeptical too.
In this case, it would be only for the best that you were not lured by some "awesome" prize or reward.
I'm wondering, have you ever completed any withdrawal there?
hello Radka and thanks for the support. I have not completed any withdrawal and I strongly recommend real players to play in real casinos, that nobody or it is very difficult, (I think 5 percent are what they earn money) always win but at least you do not always lose, some that again gives you a joy which fulfills the objective, to have a good time
Cheers
F&N
Exactly,
always play for fun not for money. But every player should be treated fairly by the casino and every player should act honestly in regard.
👍
Stay well!
hello.I played at Bettrophy Casino. I activated the welcome bonus which I received successfully and managed to redeem the bonus. I successfully fulfilled the requirements. I sent the documents. it was accepted successfully. the casino said I can play and pay.. but they refused my withdrawal and my winnings were deducted from account.and did not give any information about why he did this.This is the first time in this casino. I have never had an account here before. I would like to ask for help. because live chat is not available. and they don't respond to emails either.
If you have a problem with paying out your prize, you can report it here.
Legal and iGaming
chief compliance officer.
cindy.drommond@the-emgroup.com
Name: Cindy Drummond
Do you have any personal experience with contacting her?
Hello noni0706, thank you for sharing the information regarding the offered help as you stated above. I would recommend you to start your own thread regarding this information because our system will evaluate you as a spammer in case there appear many identical posts in forum from one user. I am forced to delete the other similar post for now. Thank you for understanding.
Hallo habe am 29.08 Geld gewonnen von betttrofy biss heute habe ich kein Geld wen ich Live Chat anschreiben bekomme ich ständig das gleiche andwort die wissen es selbst nicht und es wird von Andre Abteilung bearbeitet.
Hello, I'll try to ask you a few questions. I don't think the wait is that long, and if the casino can't give you a timeframe, sometimes that's better than if they promised you something they can't deliver.
But was it necessary to verify? Did you play with a bonus or not? What payment method did you use?
Ja ich habe erst heute eine Email bekommen mit kyc nur Skrill Konto habe aber durch Paysafe eingezahlt und habe keine Bonus beansprucht auzhalung per Skrill getätigt
So you have to send the documents to the casino now, right? If so, there may be a delay because of that.
You have to go through this process successfully in order to be able to withdraw your winnings.
So feel free to update me on how it's going and whether everything is okay with what you send to the casino.
Adrian, could you please contact me by email?
Bellonaclaim@gmail.com
I have the same problem, but I haven’t had any success in getting my money back.
Hello, and what problem have you been facing with the casino? It appears that the other player has provided a comprehensive account of the events. Do you think there is something else to add?
Just wanted you to know that we may also look into it for you.
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Sie werden in Kürze auf die Webseite des Casinos weitergeleitet. Bitte haben Sie etwas Geduld. Falls Sie einen Werbeblocker verwenden, überprüfen Sie bitte dessen Einstellungen.
