HomeForumCasinosA Big Candy Casino - generelle Diskussion

A Big Candy Casino - generelle Diskussion (Seite 11)

68.658 Ansichten 220 Antworten |
vor 2 Jahren
|
1...10 11 12
Einen Beitrag hinzufügen
vor 7 Monaten
usde

Hello Jaro, hi everybody, I’m Pepe. New to the Guru website !

I recently grabbed a $30 nodeposit bonus at A Big Candy Casino, met their 30× wagering requirement, and ended up with $1,100 in my account. When I asked support how to cash out in BTC, they told me I could skip uploading any documents, just make a $30 "verification" deposit in crypto. Yet their official Terms & Conditions clearly state that photo ID and proof of address are mandatory before any withdrawal, and withdrawals won’t even be reviewed without documents and payment details. They also warn about processing fees (up to $40) and weekly withdrawal caps.

Has anyone here successfully withdrawn their winnings by simply making that $30 crypto deposit instead of full KYC? Do you think this is a genuine shortcut? or just another way to lock in players’ money? Would you risk the extra $30, or is it smarter to walk away?

Any real-world experiences or advice would mean a lot. Thanks!

vor 7 Monaten
usde

Hi, I'm also wondering what to tell you. From what I've seen, the casino doesn't have a high safety index. I also looked at the complaints and the casino has 4 pending, the rest some resolved and some where the players have not responded to us. 

As far as KYC is concerned, the casino can ask for it on the first withdrawal but it doesn't have to do so. So I wouldn't worry too much about that. What can happen, though, and it wouldn't be rare that while you're waiting for your money, they might suddenly want the documents. But I believe if they told you they didn't need them they wouldn't do it, but you have to be prepared for anything.

A $30 deposit is not a small amount, but I don't think it's very much and it's usually used to verify the payment method.

So I don't want to tell you how to decide and it will be up to you. You have other players' experience here, I think it might not be bad. 

Anyway, the casino doesn't have a license, so you could complain to us or to some other sites, but that doesn't guarantee that if you didn't get the money from the casino that it would be resolved. 

So I guess you have to consider all the pros and cons and that's what I would decide if I were you.


Jaro
vor 7 Monaten
usde

Hello everyone,

I am playing there and i have always been paid in 3 business days.

Concerning the verification process, only Australian people need to send verification documents, other players only need to make a verification deposit.

I advise you to write an email to ask them to allow you to make a withdrawal after you made your verification deposit.

Tell us later if you got your money.

I have asked a 730 AUD last night, I'll update too.

Anonymized1034
vor 7 Monaten
usde

Great so I wonder how it will be for you too. Didn't the casino ask for any documents either? Also, did you have a $30 deposit?

Jaro
vor 7 Monaten
usde

I won on a deposit, i usually play without taking bonuses there.


But we cannot withdraw because it asks documents. This is why i advise him to write an email since he doesn't need to send them so they fix it manually.

Anonymized1034
vor 7 Monaten
usde

I understand, so I will wait for your update, and I firmly believe that it will be a positive one.🙂

vor 7 Monaten
usde

Alright, I’ve sent them an email requesting to submit my documents anyway. I specifically referred to their Terms & Conditions, where it clearly states that photo ID and proof of address are required before any withdrawal. I want to proactively comply with every possible requirement to prevent them from having any valid reason to reject my payout


Romi
vor 7 Monaten
usde

Hi have done a complaint I filled in the form

vor 7 Monaten
usde

Alright, I’ve sent them an email requesting to submit my documents anyway. I specifically referred to their Terms & Conditions, where it clearly states that photo ID and proof of address are required before any withdrawal. I want to proactively comply with every possible requirement to prevent them from having any valid reason to reject my payout


vor 7 Monaten
usde

Sure, so let me know what they wrote you and therefore some update.

I'll be waiting.🙂

vor 7 Monaten
usde

Hello,

My withdrawal was approved. I'll probably get paid on Monday since it's weekend.

Anonymized1034
vor 7 Monaten
usde

You work there? XD

vor 7 Monaten
usde

You work there? XD

vor 7 Monaten
usde

Lol no, i can show you a screenshot if you like. I play always without bonuses to not have any rules to follow and i have always been paid.

Anonymized1034
vor 7 Monaten
usde

I'm just kidding. My point is that there were a lot of red flags at the moment when I contacted support, which makes me doubtful.

vor 7 Monaten
usde

I'm just kidding. My point is that there were a lot of red flags at the moment when I contacted support, which makes me doubtful.

vor 7 Monaten
usde

Do not worry, I honestly felt the same way when i started playing there. I don't know why other people get trouble and wait for weeks but personally I have always been paid in 3 days. 2 days to be approved and paid on 3rd day.

vor 7 Monaten
usde

Hello,

My withdrawal was approved. I'll probably get paid on Monday since it's weekend.

vor 7 Monaten
usde

At least some good news, so when the money comes let me know. I also have a feeling it won't be over the weekend. 

What payment method did you choose?🙂

vor 7 Monaten
usde

At least some good news, so when the money comes let me know. I also have a feeling it won't be over the weekend. 

What payment method did you choose?🙂

vor 7 Monaten
usde

I withdrew with bitcoin because bank wire is not supported for my country. It's ok, i can wait as long as i get paid. Thank you dear.

Anonymized1034
vor 7 Monaten
usde

Thanks for the info, I hope everything will turn out as you expected. 

When something changes I will be here.

vor 7 Monaten
usde

Thanks for the info, I hope everything will turn out as you expected. 

When something changes I will be here.

vor 7 Monaten
usde

Hello,

Money was received 10 minutes ago. I don't know why other people got trouble but i have always been paid on this site.

Anonymized1034
vor 7 Monaten
usde

So I'm very happy that it turned out positively.

I don't know why the others have problems, but if everything goes as it should for you, it is at least some hope that the others will get the money sooner or later.🙂

Jaro
vor 7 Monaten
usde

I have had to change my Username because I guess it matched my email address. But I have been with you guys for years. I need some serious help and would like to see you all can help me. Again. 🙂 Could you guide me on how to start a claim again?

ProfGamb8072
vor 6 Monaten
usde

Hello, sure thing. I guess a direct link would be the best option; here it is:

https://casino.guru/complaints/create 👈

Perhaps if you could share a few details about the current issue, one of us could be of further help with that.

In any case, it is wonderful to have you around, and our colleagues will gladly look at the problem. I hope it is not something too serious.

Verfasst
1...10 11 12
Zu Seite von 12 Seiten

Einen Beitrag hinzufügen

flash-message-reviews
Die User-Bewertungen – Schreiben Sie eigene Casinobewertungen und teilen Sie Ihre Erfahrungen
Trustpilot_flash_alt
Was halten Sie von Casino Guru? Ihr Feedback teilen
PP Forum Xmas Competition flash 2025
Jetzt mitmachen beim großen Weihnacht-Wettbewerb mit Pragmatic Play - Preise im Wert von € 2.000 warten auf Sie!

Folgen Sie uns in den sozialen Medien – Tägliche Posts, Boni ohne Einzahlung, die neuesten Spielautomaten und vieles mehr

Abonnieren Sie unseren Newsletter über die Boni ohne Einzahlung, kostenlose Turniere und vieles mehr.