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21bets Casino - generelle Diskussion (Seite 2)

vor 1 Jahr von Radka
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8.420 Ansichten 50 Antworten |
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1 2 3
vor 1 Jahr

Yeah understand if their rating gets low. But still The owner of that company is a major curacao license holder famagousta bv. The reputation of The license holder is on The like here not 21bets. So The solution would be to contact famagousta and to discuss this further with Them, regarding a payout of my funds that are seriously delayed. I mean curacao license is not anything that should be illegaly used right

vor 1 Jahr

The problem is that acquiring a license is just about money, licenses, and especially sub-licenses are just other goods for sale 🙁.

So technically, the casino owner simply buys the sub-license from one of the companies dealing with this business in Curacao. Allow me to say that all Curacao sub-licenses are considered pretty weak. The regulator usually doesn't care about players' issues.

What I find extremely interesting is the fact that gambling itself is forbidden in Curacao, those sub-license sellers only aim to provide their services to foreign companies. From my point of view, it's just about money.

To provide full info, in this case, the license provider is Antillephone N.V.:

file


Radka
vor 1 Jahr

Thanks ❤️

malinhallberg86
vor 1 Jahr

Happy to help a bit. Sadly I can't help with the complaint itself. Doesn't look good for now. 🙁

vor 1 Jahr

Could someone kindly let me know as to how I can get them to accept my "provisional" license which has turned into a massive fuss for no reason whatsoever. I have provided multiple Bank Statements and images of my license. They should have sufficient grounds to verify my identity. I would just like to withdraw and if their intention is to hope that I'll give up, I won't. Most of their email responses never answer my questions or address specific concerns.

Radka
vor 1 Jahr

Yes absolutely. And ultimately, they still continue to reject the verification. I am losing faith.

vor 1 Jahr

Ååå i have wait over a month 🥺

vor 1 Jahr

Is it safe to provide my birth certificate to this casino?

malinhallberg86
vor 1 Jahr

Im with you in this. How many documents do they think they can continue requesting from you. Don't worry, I've determined what they are. They are compulsive liars. They make every effort to not pay out hoping you'll give up. We'll get through it together. And if and when that happens, we'll find somewhere else more reputable.

kiziorro1984
vor 1 Jahr

Right on point. It's 100% on purpose. They're hoping you'll give up, lose the winnings and then don't have to pay out. This is highly unethical.

Bearbeitet durch den Verfasser vor 1 Jahr
vor 1 Jahr

Genau das erwartet mich glaube ich auch, außerdem scheinen sie nicht genug Bargeld zu haben???

Automatische Übersetzung
vor 1 Jahr

Im with you in this. How many documents do they think they can continue requesting from you. Don't worry, I've determined what they are. They are compulsive liars. They make every effort to not pay out hoping you'll give up. We'll get through it together. And if and when that happens, we'll find somewhere else more reputable.

vor 1 Jahr

Ich war so hart zu ihnen, jeden Tag habe ich mit dem Chat oder ihrem miesen Support rund um die Uhr geschrieben, ja richtig!!!! Sie hassen mich, du solltest das Gleiche tun


Automatische Übersetzung
malinhallberg86
vor 1 Jahr

Oh…yes. Now that’s a problem.

malinhallberg86
vor 1 Jahr

Dear or dear. The live chat is non existent.

vor 1 Jahr

Da ich keine Bewertung abgeben kann, weil da ständig steht negative Einträge zu kurz obwohl ich ausführlich schreibe, mache ich es eben über diesem Weg und rate Casino Guru, sein äußerst mangelhaftes Bewertungssystem zu prüfen.


Müll!!! Dieses Casino und dessen Betreiber betrügt offensichtlich und alle schauen nur dumm zu keiner unternimmt etwas. Haltet euch fern von diesem Betrugscasino und allen Casino des Betreibers

Bearbeitet durch den Verfasser vor 1 Jahr
vor 1 Jahr

Sadly, it happens. Were you asked to provide some documents multiple times? That's what I found very inconvenient myself.

vor 1 Jahr

Radaka please I am now being asked to take a photo of myself holding up my birth certificate. Is this normal and should I proceed? They have a photo of my provisional drivers license which was accepted, but want me holding up the birth certificate. Is this normal?

eghanem
vor 1 Jahr

Radka is on vacation, but no worries. It is normal. I'm not saying they require it from every play in every casino, but this is still a standard procedure that some casinos use to verify players.

You never know why they require it, but it could be simply because you have the same name as another player in their casino etc.

vor 1 Jahr

Da ich keine Bewertung abgeben kann, weil da ständig steht negative Einträge zu kurz obwohl ich ausführlich schreibe, mache ich es eben über diesem Weg und rate Casino Guru, sein äußerst mangelhaftes Bewertungssystem zu prüfen.


Müll!!! Dieses Casino und dessen Betreiber betrügt offensichtlich und alle schauen nur dumm zu keiner unternimmt etwas. Haltet euch fern von diesem Betrugscasino und allen Casino des Betreibers

vor 1 Jahr

What do you mean? You can even submit a user review without filling any positives or negatives. Just user review text needs to be longer than 60 characters.

Daniel
vor 1 Jahr

Definitely no other has the same name. I’ve got the photo. Just my face and the birth certificate. Are they trying to verifiy that it is me as the player or are they using any possible excuse to delay withdrawal. Which I think may be the case. But ultimately will this casino do anything illicit or harmful to my identify and data?

eghanem
vor 1 Jahr

Damn, it's hard to say. I'm looking at the casino's reputation on our website. It shows 2.7/10. Can I assure you that they can't somehow misuse your data? I can't. I can't even assure you that you'll receive the withdrawal once you send them what they asked for 🙁 I'm just saying they 100% won't approve your withdrawal if you don't send it.

Bearbeitet durch den Verfasser vor 1 Jahr
vor 1 Jahr

Damn, it's hard to say. I'm looking at the casino's reputation on our website. It shows 2.7/10. Can I assure you that they can't somehow misuse your data? I can't. I can't even assure you that you'll receive the withdrawal once you send them what they asked for 🙁 I'm just saying they 100% won't approve your withdrawal if you don't send it.

vor 1 Jahr

That’s true. They will not hand over the money until what’s required has been given. And since I have, I’m waiting on the outcome of the withdrawal request.But they continue to throw obstacles.

Bearbeitet durch den Verfasser vor 1 Jahr
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