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Legiano Casino überprüft nicht und behält Ihr Geld (Seite 20)

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Guten Abend, es sind 14 Tage vergangen 🙁

Automatische Übersetzung

Good day to you.

Sadly, it is exactly how this casino has been handling players withdrawals. Please, do not expect logical explanation or improvment. As far as I can say, the casino pays out yet withdrawals have been extremely delayed. Feel free to read this thread and also the official one 👈, but it is not pleasant reading at all.

My colleagues have been trying to reach out to every affiliate or casino co-worker willing to participate in resolving all the complaints. I wish I could add something more positive.

xristos25031984

Ich habe das gleiche Problem mit Legiano. Können wir unser Geld zurückbekommen?

Automatische Übersetzung

Only thing you need to do with Legiano and their sister casinos is wait — they usually pay out eventually. Worst case, they might ask for verification.


LitBruvBigMan

Hello, yes I have seen quite a few similar cases myself. Most of the time it takes them about two weeks to pay off a player. For some people it is quite a lot especially when they wait for a week and then the casino asks for documents and it stretches even longer. Anyway, who knows how to be patient, I believe that as long as one hasn't broken anything, gets the money. 

Have you had the same experience?

Jaro

Yeah, I’ve dealt with a few Soft2Bet casinos like Legiano and a couple others. In all my experiences, they do pay out—just sometimes takes a bit longer than you’d hope. Longest I’ve waited was about a month, and that was without them asking for any extra docs. Usually it’s quicker, but yeah, patience is key with them. As frustrating as the wait can be, I’ve never had them not pay in the end.

LitBruvBigMan

Yes most players describe the same problems. I believe that anger comes when you wait for a long time and there is no extra reason for it. But it's always better to get the money later than never, I guess that would be my motto. 

Whether I would continue to play in such a casino I would probably change my mind a lot.

You play there?

Jaro

Not really, I don’t like playing at casinos that handle withdrawals like that. I prefer sticking with brands I trust, where I know my withdrawal will be approved within 48 hours.

LitBruvBigMan

That's what I thought and that's why I asked. I think I would also be discouraged to wait so long. 

So where do you play where you have relatively quick withdrawals?

Jaro

For the last 4 months or so, I’ve been playing at BetFlare( https://casinoguru-int.com/en/betflare-casino-review-1) — they usually approve withdrawals within 24 hours, so it’s been pretty smooth, oh and it's a vpn friendly project as well.


LitBruvBigMan

Thanks for the post. 

I think as long as everything is in order, withdrawals are delivered fairly quickly and customer support is friendly and helpful, that's something that I think would be definitely needed in a casino. 

May you continue to do well.😉

ICH WURDE BETROGEN. MEIN KONTO WURDE GESCHLOSSEN. Ich warte schon über einen Monat darauf, dass sie mein Konto schließen und mein Geld nehmen. DAS IST BETRUG. Gebt ihnen weiterhin so hohe SICHERHEITSVORKEHRUNGEN. Ich habe so schon viel Geld verloren...

Automatische Übersetzung

Ich habe von allem Screenshots, weil ich wusste, dass es Betrüger waren.

Automatische Übersetzung
weakz30

I spotted something about a duplicate account mentioned in the complaint. It was a very nasty surprise, especially after all the waiting they put you through.

Luckily you said you had screenshotted all, so I guess there will be further discussion with the casino. I perfectly understand you are upset about that. Just try to hold on. We intend to resolve the matter, but sometimes it is a frustrating process...

Verfasst
Radka

Die Sache ist jedoch, dass ich nie ein Konto verifiziert und nie Geld abgehoben habe. Wenn das so wäre, würde ich es verstehen, aber das ist nicht der Fall. Solange sie mir meine Einnahmen auszahlen, ist das alles. Was sie mir nicht antun können, ist Folgendes: Nachdem ich mehr als einen Monat gewartet habe, tun sie mir das an, obwohl sie selbst gesagt haben, dass es kein Problem gibt und dass alle Fehler, wie sie gesagt haben, korrigiert werden.

Und ich habe viele Screenshots Ihrer Versprechen und ich habe nie, niemals meinen Ausweis oder meine Bankdaten an ein anderes Konto als dieses gesendet …


Wenn sie es also schließen wollen, ist mir das egal, aber ich will meinen Gewinn.

Automatische Übersetzung
weakz30

I saw that it's getting a bit confusing and you mentioned that your friend also has an account there. 

Are you playing from the same device or on the same internet network, or at home? 

We'll have to wait and see how this develops further because I don't want to get ahead of myself since I haven't seen the whole situation as it is. 

Mirka will do everything in her power to make it fair.

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