Wie meinen Sie das? Wieso wurde ich vom Casino bezahlt? Meinen Sie, dass alle meine Auszahlungen Erfolg hatten? Das hatte ich schon geschrieben! Deshalb bin ich ja enttäuscht! Es haben alle Auszahlungen funktioniert, nur plötzlich nicht mehr. Gestern sind Sie bereits darauf eingegangen!!! Was ist los?
Hello,
let me start from the beginning.
You posted that:
"I didn't know I had an account already!!! I've only ever played with my new email address and never with the old one!"
So I lastly replied: "Just keep in mind that you violated the rules in the first place. Sad but true."
That's what I mean. I also wrote that:
"We always try to push casinos a little bit further and ask them to consider whether the player gained some advantage by creating another account."
As a reason for submitting the complaint.
Your second question is "Why was I paid by the casino?" I don't know, but I already commented that:
"I hope we could remind the casino that they made a mistake too so they should try to be friendly and reconsider voiding the winnings at full."
As a second reason for submitting the complaint.
The third question is "Do you think all my withdrawals have been successful?" Yes, except the last one. And this is the final reason for submitting the complaint.
Honestly, I do not understand what's happening and why you gave up €4000 winnings to unblock your account. Sorry, it does not make any sense to me.
I was hoping we can reason with the casino and save maybe even your winnings, but this is not possible now, I guess.
I also didn't get the part about blackmailing:
"In any case, I consider this to be blackmail!"
As far as I understand, you've already agreed to the proposition, am I right?
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