vor 2 Monaten
No, did you contact swipez the payment method that took your money? I just emailed every week and they randomly gave me a refund
vor 2 Monaten
Wrote all emails on the website
vor 2 Monaten
Yeah true I can imagine they've had alot by now
vor 2 Monaten
Fantastic! Thanks for letting me know. I’ll keep following up then
AntwortenBewerten1
vor 2 Monaten
Did you need proof of purchase? Order number anything?
vor 2 Monaten
In meinem Fall nicht. Ich habe einfach die E-Mails verwendet, die ich an Najada geschickt habe, die nie beantwortet wurden, und das war genug. In meiner Reklamation habe ich angegeben, dass das Unternehmen nie etwas geliefert hat, und das war's.
Automatische Übersetzung
vor 2 Monaten
Hi could you please tell me what you wrote to them i have alsow send many mails they awnser 1 time but then never came back?…
AntwortenBewerten1
vor 2 Monaten
I just said fraudulent transactions I need a refund immediately gave the last four digits of my card number and my full name said otherwise the police will be involved and my bank will investigate them. Also on their website. They have a Czech Republic email address. I copied them in as well, and I think what they do is investigate them as well. I heard no response except from an automated email from the Czech Republic email address and then within three weeks, I’ve got a full refund still haven’t had any emails of confirmation or anything but I’ve got my money back.
AntwortenBewerten1
vor 2 Monaten
Could you pleas email me what you wrote if its okej? My mail i [email protected]
AntwortenBewerten1
vor 2 Monaten
Hi Heather what transactions have you got with them ?
vor 2 Monaten
Can anyone help Ownrwallet are just ignoring all my emails 12 days ago they said they are looking into it once I provided card details since blanking all emails
vor 2 Monaten
Hi Chloe I don’t suppose you still have that Czech email address do you? TIA
vor 2 Monaten
All 3 emails are on this page on the website https://swipez.eu/complaints-disclaimer
vor 2 Monaten
AntwortenBewerten1
vor 2 Monaten
But aren’t they the ones processing all those strange companies on the statement that are listed under Czech Republic, Prague?
vor 2 Monaten
I have no clue all I know is I got a refund
vor 2 Monaten
Feel free to email me [email protected]
Leoca79
vor 2 Monaten
No nothing, total refusal
vor 2 Monaten
Hey Kishen, might be able to help- my email is [email protected]
vor 2 Monaten
In there terms it states complaints have to be resolved within 14 days
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