vor 11 Monaten
100% mate
vor 11 Monaten
Who are you trying to convince – me or yourself? Quickly delete delete delete!
vor 11 Monaten
its TSB bank, they’ve already done multiple chargebacks without dispute only for smaller amounts with different merchants. ZYPH I’ve got a couple of grand to try get back.
vor 11 Monaten
What tends to work goods not received is copying what evidence Mastercard require then emailing the bank clearly stating that they cannot deny chargeback etc according to FOS. If you are struggling let me know I will bang what I sent to Chase and it sent immediately
vor 11 Monaten
I have read this incorrect ZPDG is digital goods so digital art/vouchers etc
ZYPH is schools education - purchase codes to download trading courses etc
vor 11 Monaten
I have already sent to my bank it’s digital goods so what should I say to them now that I’ve sent the incorrect thing again haha
vor 11 Monaten
Haha no just leave it, if challenged it is digital goods ain’t it, says on my barclaycard statement school/online education the wording is somewhat irrelevant isn’t it, if they come back you can say it’s a digital online course
vor 11 Monaten
Revolut hat mir zwei Rückbuchungen bei zwei Händlern verweigert, die Skins verkaufen. Ich habe die formelle Beschwerde eingereicht, und heute haben sie geantwortet, dass ihre Ablehnung den Mastercard-Gesetzen entspricht und ich mich an den FOS wenden kann. Das bringt mich zum Lachen, weil die beiden Händler, Goldveils und G2G Global Transact, hier oft erwähnt werden und viele ohne Probleme vorgebracht haben. Ich werde mich auf jeden Fall an den FOS wenden.
Automatische Übersetzung
vor 11 Monaten
Sie waren sehr hilfsbereit. Können Sie mir bitte sagen, welche Ware oder Dienstleistung Sie nicht erhalten haben? Ich dachte an Gutscheincodes. Der Text bezieht sich auf Körperpflege. Wenn Sie mir also einen Rat geben könnten, wäre ich dankbar.
Automatische Übersetzung
vor 11 Monaten
Here is what I sent to Chase ignore the merchants can’t be bothered to remove them. They were refusing but then did it straight after this.
All these were added to chat but for ease listing again:
Mastercard would expect attempts from me to resolve with merchant and the description of goods, please note the fact the money left my account is enough for Mastercard that a transaction was placed.
Epine marketsphere - software/codes for software, terms already sent. See email on the terms bounces back. Multiple attempts to resolve with them and Yobe investments, these companies are linked as when I placed the second order on Epine these came up on transactions. Again multiple emails and showing what was purchased. Nothing received.
Cryptoplaza - voucher codes for digital art, terms and conditions sent that say contact for refund but nothing was ever received, products now different/removed from both websites they use. Email address on website bounces back.
Trndbm - multiple sites linked to these, email codes for Spa/body care items, nothing received. Chased via email and phone number, phone said nothing to do with them, terms state contact and refund but again no response.
Other notes - Screens crashing over the last few months card issue or phone connection issue showed the screen on a few. Fact remains nothing received and falls right under Mastercard terms, FOS even state that if the chargeback would be have a good chance of succeeding they should be raised or bank will be liable for the costs in this instance more than £950, would have thought bank with my evidence and the fact terms hit you would actually assist. Also noting the merchant is likely to respond if the goods were sent and received (they were not) but currently the only one at a loss is me.
Other issues - constant cutting off from live chat, ignoring of hardship this money needs to come back to me.
Numerous FOS guidance on cases that banks would be expected to raise without delay if scheme rules are satisfied they are on mine, it has a chance of succeeding and as FOS state merchant can either accept or challenge. FOS also state not up to the bank to decide on the outcome as it can go as far as required via arbitration.
So you can see my concerns that you are not processing in a timely manner.
Putting it right - Disputes raised without delay considering the above and all other information, temporary refund due to the delays, compensation of £100 for financial and material inconvenience.
vor 11 Monaten
I have responded but it’s been flagged for review.
vor 11 Monaten
Well, despite all the wonderful assistance on this forum, I think I'm probably going to give up trying...
Monzo Bank are just impossible to deal with and they just refuse to help. I have opened two separate complaints with the FOS about them but it's not going to make any difference. For what it's worth, I wrote a long, negative, 1-star review on TP about Monzo, and I am one of the few not to have received a reply from them on TP itself. They had no defense and it's probably why they didn't try.
Anyway, try to be nice to each other (some of you) but mostly, good luck to everyone who continue on their quest. I genuinely hope you all succeed.
I'll keep watching but I've lost the will in trying to claim my £4k back...
AntwortenBewerten1
vor 11 Monaten
You gone goods not received or gambling? Give me a message I think I can potentially help on the complaint, I have lots saved for VISA and Mastercard that seems to have worked for others
vor 11 Monaten
I would put directly in here but some stuff is word document and screenshots so would just be huge amount. Anything I can send directly to anyone I will it’s just information obtained over a period of time
vor 11 Monaten
Danke, Jimb, wie kann ich dich kontaktieren? Ich habe im Laufe der Jahre auch einige Erfahrungen gesammelt und teile diese gerne mit dir, wenn ich kann.
Ihre Antwort wurde noch nicht veröffentlicht. Ich warte noch. Gibt es Neuigkeiten von SC Wardex?
Leute, hört nie auf, es den Neulingen zu sagen: Der Weg, Waren oder Dienstleistungen nicht zu erhalten, ist einfacher als der Weg des Glücksspiels.
Automatische Übersetzung
vor 11 Monaten
I have not got them. I listed my Chase complaint email address on request have deleted if you missed just request again
I can email you the VISA chargeback
Wording for a Mastercard gambling complaint
Mastercard goods not received conplaint
VISA goods not received wording
Verfasst
vor 11 Monaten
Mine are all in progress now may have one minor complaint to Barclays to get some raised but they will do.
I am happy to assist anyone but I must stress the main parts are suitable for all but don’t blindly copy as some are specific to me around circumstances, previous complaints etc.
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daradda
hat den Post gelöscht.
vor 11 Monaten
Got it mate
AntwortenBewerten1
daradda
vor 11 Monaten
Sent - I am more than happy to share with others, if it helps only one person I would be happy
AntwortenBewerten2
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