Syndicate Casino - Die Gewinnauszahlung an den Spieler verzögert sich.

Hello, I deposited €50 via Skrill and subsequently won €400.

That was on November 4, 2026. After waiting for one day, my withdrawal was rejected because I was supposed to submit a document to verify my Skrill account.

Then, on November 5, 2026, I requested a new payout and received confirmation via live chat that my account is fully verified.

I was told to wait 48 hours for my payout to be approved.

Since then, I've only been given the runaround, with the same copy-and-paste answer every time....

"Your withdrawal status for the 400 EUR payment is currently pending, meaning your request is currently being processed by the relevant department."

"Heavy workload on our payments department."

I have received payouts from Syndicate in the past, but now I feel cheated.

I ask you to help me,

Best regards.

Hallo, ich habe 50€ per Skrill eingezahlt und anschließend 400€ gewonnen.

Das war am 04.11.2026, nach 1 Tag warten wurde meine Auszahlung abgelehnt weil ich ein Dokument einreichen sollte um skrill zu bestätigen.

Danach habe ich am 05.11.2026 eine neue Auszahlung beantragt und mir wurde bestätigt per live chat das mein konto voll verifiziert ist.

Ich solle 48 Stunden warten bis meine Auszahlung genehmigt wird.

Seitdem werde ich nur vertröstet bis jetzt, mit immer der gleichen copy past Antwort....

"Your withdrawal status for the 400 EUR payment is currently pending, meaning your request is currently being processed by the relevant department."

"Heavy workload on our payments department."

In der Vergangenheit habe ich schon Auszahlungen von syndicate erhalten aber nun fühle ich mich hintergangen.

Ich bitte Sie mir zu helfen,

Mit freundlichen Grüßen.

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Dear Deadmatcher,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center