SupaBet Casino - Die Rücknahme des Spielers hat sich verzögert.

Hello, I won €11,000 at Supabet and requested the first €500 for withdrawal on April 25, 2026. On May 10, 2026, I requested two further withdrawals of €250 each.

I contact live chat every day and am always given the same empty promises. I just want my winnings paid out. €1000 is pending payout and there's still €10,000 in my player account.

How long will the entire payout of €11,000 take? It feels like Supabet doesn't even want to pay out, but is instead banking on me gambling it all away again.

I urgently need help.

Hallo ich habe bei Supabet 11000 euro gewonnen und habe seidem 25.04.2026 die ersten 500 euro beantragt zur Auszahlung. Am 10.05.2026 zweimal je 250 euro beantragt zur Auszahlung.

Ich schreibe jeden Tag mit dem Live Chat und werde mit immer mit den gleichen Versprechungen hingehlten. Ich möchte doch nur endlich mein Gewinn ausgezahlt haben. Es sind 1000 euro in der Auszahlung und 10000 noch auf meinen Spielerkonto.

Wie lange soll denn die gesammte Auszahlung von 11000 euo dauern? Gefühlt will supabet gar nicht auszahlen sondern spekuliert drauf das ich alles wieder verspiele.

Ich brauche dringend hilfe.

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Hello,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests. That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings within 14 days since requesting the withdrawal, please let us know, and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Veronika