Spinrollz Casino - Die Gewinnauszahlung an den Spieler verzögert sich.

Hello.

I made a small deposit of 50 euros at spinrollz235518.com.

I won 500 euros as a result.

Although I am a VIP player at level 4 and my payout has already been expedited, the payout is still showing as "In Process".

I recommend it to every online player.

Stay away from this online casino.

Support is not good

Payouts are delayed.

VIP team almost impossible to reach.

Think about it. They can't manage a small payout of 500 euros. What happens if you win a larger sum?

Keep your fingers away from the side.

Greetings

[redacted]

Hallo.

Ich habe eine kleine Einzahlung von 50 euro bei spinrollz235518.com getätigt.

Dadurch habe ich 500 euro gewonnen.

Obwohl ich ein vip Spieler im Level 4 bin und meine Auszahlung bereits beschleunigt wurde steht die Auszahlung noch immer auf In Bearbeitung.

Ich empfehle jedem Online Spieler.

Lasst die Finger von diesem online Casino.

Support nicht gut

Auszahlungen verzögern sich.

Vip Team kaum erreichbar.

Denkt nach . Bei einer kleiner Auszahlung von 500 euro bekommen die es nicht hin . Was passiert bei einer größeren summe die ihr gewinnt.

Lasst die Finger von der Seite .

Grüße

[redacted]

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Dear Idris1991,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear Idris1991,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear Idris1991,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.