Revolution Casino - Der Spieler wartet auf eine Antwort vom Casino.

From 09/06/24 until today, 09/16/24, I have not received any information regarding anything.

Από της 6/9/24 έως και σήμερα 16/9/24 δεν μου έχουν δώσει καμία ενημέρωση σχετικά με τίποτα

I haven't received the money yet

And they're all lying to me

Δεν μου έχουν περάσει ακόμα τα χρήματα

Και ολο μου λένε ψέματα

Dear Athina,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Revolution Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Good evening yes

I have withdrawn money from this casino again

But I've never had such a delay

No, it's with my money

Καλησπέρα ναι

Έχω ξανά ανάληψη λεφτά από το casino αυτό

Αλλά τόσο καθυστέρηση όχι δεν είχα ποτέ

Όχι είναι με χρήματα δικά μου

Could you please share your withdrawal request and any recent interactions with the casino regarding the issue?

Please share the information in the form of screenshots here or send it to my email at tomas@casino.guru

Dear Athina,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.