QuickWin Casino - Die Auszahlung der Gewinne des Spielers verzögert sich und die Kontoschließung wird ignoriert.

To rate such a bad casino like that??? Do you get a commission? Have you been bribed?

CasinoGuru: We believe that the terms and conditions of this casino are fair:

ME: Well, I don't think that's FAIR!!!! if you get a bonus and have to wager it 40x and then 70 percent is deducted. EXAMPLE: 1500 profit with bonus - 40x turnover - 70 percent = 80,- HOW IS THAT FAIR???

CASINOGURU: No player complaints or only a very small amount of withheld player winnings in relation to the size of the casino!

ME: No PLAYER COMPLAINTS?????? WHERE ?????Here on this page alone there are around 72 discussions and complaints. TRUSTPILOT: 200 negative reviews !!!!!!

Closure of my player account was ignored!!

This is against the law! A lawyer is currently reviewing the case!!!

I've been waiting for 2 weeks for a payout of a measly 500 euros!! No answer, I'm being ignored again!

I hope for support here! And a ban on such nasty casinos!!

So ein schlechtes Casino so zu bewerten ??? Bekommen Sie Provision? Sind sie bestochen worden?

CasinoGuru:Die AGBs dieses Casinos sind unseres Erachtens fair:

ICH: Also ich finde das nicht FAIR !!!! wenn man einen Bonus bekommt und den 40x umsetzen muss und dann noch 70 prozent abgezogen wird. BSP: 1500 gewinn mit bonus - 40x umsatz - 70 prozent = 80,- WO IST DAS FAIR???

CASINOGURU:Keinerlei Spielerbeschwerden oder nur ein sehr geringer Betrag an einbehaltenen Spielergewinnen im Verhältnis zur Größe des Casinos!

ICH: Keinerlei SPIELERBESCHWERDEN?????? WO ?????Alleine hier auf dieser Seite sind es um die 72 Diskussionen und Beschwerden. TRUSTPILOT: 200 negativ Bewertungen !!!!!!

Schließung meines Spielerkontos wurde ignoriert! !

Das ist gesetzlich verboten! Ein Anwalt ist dabei den Fall zu überprüfen!!!

Ich warte seit 2 Wochen auf eine Auszahlung von lächerlichen 500,-eur !! Keine Antwort, ich werde wieder ignoriert!

Ich hoffe hier auf Unterstützung! Und eine Sperre solcher üblen Casinos!!

Dear nicy,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with QuickWin Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise how long were you a player of the casino and when exactly your account was blocked? 
• Did you learn about the reason for the blocking of your account?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
• Did you achieve your winnings with the help of a bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hello Thomas, I registered 2 months ago. I initiated the account blocking, but I received no response. I only played slots. No, the winnings did not come from a bonus.

Hallo Thomas, ich hatte mich vor 2 Monaten angemeldet. Die Sperre vom Konto wurde von mir veranlasst, jedoch bekam ich keine Reaktion darauf. Ich spielte nur Slots. Nein, der Gewinn stammte nicht von einem Bonus.

Dear nicy,

thanks for your reply.

• Could you please explain whether you activated any bonuses in the casino?
• Could you please share a screenshot of your withdrawal request?
• When was the last time you contacted the casino and what issues did you discuss? Did the casino justify the delay in processing your withdrawal?
• What is the reason for the account closure you gave to the casino?
• Could you please share with me your communication with the casino discussing these issues? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I'll await your reply.

Dear nicy,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.