PlayiO Casino - Die Auszahlung des Spielers verzögert sich.

Hello, my withdrawal request was submitted on August 19, 2026. It has not yet been processed, let alone paid out.

I have withdrawn money several times without any problems at this casino.

Unfortunately, the live chat always says the same thing and puts me off. I don't know what else to do.

Perhaps you can help me?

Best regards

Guten Tag, meine Auszahlung ist seit 19.08.2026 eingereicht. Wurde noch nicht bearbeitet geschweige denn ausgezahlt.

Habe schon mehrfach ohne Probleme ausgezahlt bei diesem Casino.

Live Chat sagt leider immer das gleiche und vertröstet mich. Ich weiß nicht mehr was ich noch machen soll.

Vielleicht können Sie mir helfen?

Viele Grüße

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Dear alexfivestar2,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand the whole situation completely.

• When was the last time the casino processed your payout?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus? Which one?
• Could you please share with me your communication with the casino regarding the delay and a screenshot of your current pending request? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas