Need For Spin Casino - Der Rückzug des Spielers hat sich um sechs Monate verzögert.

Hello Casino Guru Team. I requested a withdrawal on April 10, and nothing has happened. I was in the chat a week ago, and they said the payout should arrive soon. Today, I've been ignored in the chat for an hour, even though they only wanted to briefly check my request. I also verified myself 12 days ago.

Hallo liebes Casino Guru Team. Am 10.04 habe ich die Auszahlung beantragt und es hat sich nichts getan. Ich war vor einer Woche im Chat da meinten die das die Auszahlung bald eintreffen sollte. Heute werde ich seit einer Stunde im Chat ignoriert, obwohl sie nur kurz das Anliegen überprüfen wollte. Verifiziert habe ich mich bereits ebenfalls vor 12 Tagen

Dear Imbaa999,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Need For Spin Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any successful withdrawals from the casino in the past?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Thanks for the reply. Yes, I played the welcome bonus. I haven't been able to withdraw from the casino yet.

Danke für die Antwort. Ja ich habe den Willkommensbonus gespielt. Ich habe noch nicht in dem Casino auszahlen können.

Hello, the case can be solved, I got it.

Hallo, der Fall kann gelöst werden, habe es bekommen.

Dear Imbaa999,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Tomas

Casino.Guru