Horus Casino - Die Gewinne des Spielers wurden aufgrund einer Missbrauchsmeldung bezüglich des Bonusprogramms einbehalten.

Hey, I deposited funds on Wednesday, June 3rd, 2026 for two bonuses, which I won.

Now the casino is accusing me of bonus abuse even though I've been playing there for several weeks.

With my first deposit of €200, I won €1918 after fulfilling all the bonus conditions. That was a 150% deposit bonus.

The second bonus was Sticky, and I deposited 300 into it, which ultimately resulted in a winnings of €1483.

The casino simply withheld my winnings.

I read in the forum that they were recently sold to another company. Perhaps that's why they no longer pay out if you win too much.

Hey ich habe am Mittwoch 03.06.26 für 2 Bonis eingezahlt gehabt welche ich beide gewonnen habe.

Jetzt wirft mir das Casino Bonus Missbrauch vor obwohl ich da schon mehrere Wochen Spiele.

Mit der ersten Einzahlung von 200€ habe ich 1918€ gewonnen nachdem ich alle Bonus Bedingungen erfüllt habe. Das war ein Einzahlbonus von 150%.

Der 2te Bonus war Sticky und da habe ich 300 eingezahlt womit ich am ende 1483€ gewonnen habe.

Das Casino hat mir einfach die Gewinne gestrichen.

Hab im Forum gelesen das sie an eine andere Firma in kurzer Vergangenheit verkauft wurden. Evtl zahlen sie deswegen nicht mehr wenn man zu viel Gewinnt.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Horus Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Could you please share with me your communication with the casino regarding the accusations made against you? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas