Gomblingo Casino - Die Rücknahme des Spielers hat sich verzögert.

Hello, I deposited €20 on August 30th, 2026, which I then wagered, leaving me with €300 after deductions. Nothing happened for two weeks. Then I inquired about the status. They said it was the documents. I sent everything multiple times. Okay, so on September 15th, I cancelled the account because I hadn't heard anything from them and requested a new withdrawal. So, I've been waiting for 25 days for €300 without any progress or help from Gombolingo. I'm also trying to access it through a streamer, but still nothing.

Hallo ich habe am 30 august 2026 20 Euro einbezahlt die umgesetzt und nach Abzug waren 300 Euro übrig. 2 Wochen passiert gar nix. Dann habe ich gefragt was ist. Meinten die Dokumente. Habe ich mehrfach alles reingeschickt. Ok jetzt hatte ich am 15 September abgebrochen weil von denen nix kam und neu ausbezahlt. Also ich warte seit 25 Tagen auf 300 Euro ohne Fortschritt oder Hilfe von gombolingo. Ich komme auch noch über einen streamer und trotzdem nix.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Which verification documents did the casino ask for, when did you submit them, and have you received any confirmation that they were approved?
• Could you please send me screenshots of your withdrawal history showing the requests and their current status, along with your complete correspondence with the casino about the withdrawal and verification? If the correspondence was by email, please forward the original emails in .eml or .msg format. My email address is veronika.f@casino.guru.
• What types of games did you play to accumulate the winnings you've been trying to withdraw?
• Did you accumulate these winnings with or without a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika