Doctor Spins Casino - Die Gewinne des Spielers verzögern sich trotz schneller Auszahlungsansprüche.

And again one of the great casinos with a 7-21 working day verification period and even after this time has elapsed I haven't received anything.

But the main thing is to write on the site that payouts are very quick.

Unfriendly live chat that just keeps sending the same answer saying they're sorry and that I shouldn't worry. I get an email saying that you can wait a long time for your winnings to be paid out.

Und wieder eines der tollen casinos mit 7-21 werktagen prüfungszeit erwischt und selbst nach ablauf dieser zeit nichts bekommen .

Aber hauptsache auf der seite schreiben sehr schnelle auszahlung .

Unfreundlicher Livechat der nur immer die gleichen antworten sendet das es ihnen leid tut und ich soll mir keine sorgen machen ich bekomme eine e-mail da kann man lange auf gewinnauszahlung warten warten.

Dear Chaser361,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so that I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Veronika

no was the first withdrawal

KYC verification passed

All bonus requirements met

nein war die erste abhebung

KYC-Verifizierung bestanden

Alle Boni vorgaben erfüllt

It's over, I canceled the money and lost it. I'm no longer in the mood to hear the same excuses from this .................................casino every time.

hat sich erledigt habe das geld canceln lassen und verspielt keinen bock mehr mir jedesmal die gleichen ausreden an zu hören von diesem .................................casino

I'm sorry to hear that. Unfortunately, since you lost your money in regular gameplay, we are unable to assist you any further.

This complaint will now be closed. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.

Best regards

Veronika