Casinoin - Der Spieler hat darauf hingewiesen, dass einige Spiele verschwunden sind.

After I did a review of Casinoin yesterday and noticed that certain games could not be right, these games have strangely disappeared from the offer. What's going on. Have I stung a wasp's nest is very strange. These are the games Wandet Dead or live and Chaos Crew. I've written to support several times but haven't gotten a response.

Nachdem ich gestern eine Bewertung von Casinoin vorgenommen habe und bemerkt habe das bei bestimmten Spielen was nicht stimmen kann sind seltsamerweise diese Spiele aus dem Angebot verschwunden.Was ist da los.Habe ich in ein Wespennest gestochen ist sehr merkwürdig. Es handelt sich um die Spiele Wandet Dead or live und Chaos Crew. Habe den Support schon mehrfach angeschrieben aber erhalte keine Rückmeldung.

Dear bigbig60,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you have noticed that you are not able to find and play these games?

Could you please clarify the dispute value (€1,000)?

Thank you very much in advance for your reply.

Best regards,

Kristina

I've already invested about as much in the games, something must come back at some point if the RTP is right. Overall I'm satisfied with your casino.

Habe ungefähr soviel schon in die Spiele investiert,muss ja irgendwann was zurückkommen wenn das so mit der RTP stimmt.Bin im großen und ganzen ja mit ihrem Casino zufrieden.

Thank you for your reply, bigbig60. I am sorry, but now I am not sure how we should help you. Could you please clarify how you wish to proceed with this complaint?

close complaint.

Beschwerde schliesen.

bigbig60, I will now close this complaint as per your request. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.