vor 7 MonatenOriginalÜbersetzung
Das mit Abstand schlechteste Casino ... null Boni. Ich habe drei Einzahlungen getätigt, und wenn ich nicht per Chat kommuniziert habe, wurde mir ein Teil des Bonus nicht gutgeschrieben. Die Spiele stürzten ständig ab und ich bekam eine Fehlermeldung ... es friert einfach ein und gibt nichts an den Spielautomaten und beim Roulette aus.
Automatische Übersetzung
TrueLuck Casino
vor 7 Monaten
Dear Dionysios,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations during your time with us.
We're very sorry to hear about the difficulties you encountered with your bonuses and the issues with game performance. This is certainly not the experience we strive to provide. Our team is reviewing your case in detail to understand what went wrong, particularly regarding your bonus entitlements and the technical errors you described.
Please rest assured, we are committed to delivering a fair and reliable gaming environment. If you haven’t already, we encourage you to reach out directly at [email protected], so we can investigate further and ensure any unresolved issues are addressed promptly.
We’d greatly appreciate the opportunity to make things right and restore your confidence in our platform.
Best regards,
Trueluck Team
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations during your time with us.
We're very sorry to hear about the difficulties you encountered with your bonuses and the issues with game performance. This is certainly not the experience we strive to provide. Our team is reviewing your case in detail to understand what went wrong, particularly regarding your bonus entitlements and the technical errors you described.
Please rest assured, we are committed to delivering a fair and reliable gaming environment. If you haven’t already, we encourage you to reach out directly at [email protected], so we can investigate further and ensure any unresolved issues are addressed promptly.
We’d greatly appreciate the opportunity to make things right and restore your confidence in our platform.
Best regards,
Trueluck Team
