Hallo Spieler … es gibt zu viele betrügerische Casinos, die Gewinne nicht auszahlen und auf die Beschwerden von Casinoguru passiv reagieren.
Ich denke, der größte Schuldige dafür sind die Spielelieferanten, die die Spiele an diese Casinos weitergeben ... da sollte es eine gewisse Moral geben. Beginnen wir damit, die Casinos zu „säubern", die keine Lizenz haben ... und dann die „Curacao"-Betrüger.
Hi, even though I read what you wrote, what is the point of this post? I don't mean this in a bad way or anything, but I'm really interested.
Do you think that game providers are to blame for some casinos being dishonest and not paying players? I think they probably don't look into it too much because it's a business and if the casino pays for the games, they get them. I haven't thought about whether the game provider has ever refused to give the casino their games. Have you ever encountered that?
Hi!
I empathize; perhaps you had a bad casino session, but still. Try to hold the temper a bit. Such language is not necessary. 🙏
Radka, was meinst du mit „versuchen Sie, die Fassung zu bewahren"? Wäre das nicht ein gutes Kriterium für Spieleanbieter? Wenn das Casino keine Lizenz hat, werden sie ihnen keine Spiele vermieten und „undurchsichtige Geschäfte" ermöglichen. Für einen Casino-Guru wäre es einfach, eine Liste zu erstellen, z. B. schwarze Punkte, wenn Sie ein bestimmtes Limit überschreiten, Ihre Spiele verlieren oder wenn das Casino nicht auf Beschwerden reagiert. Der Guru muss auch angeben, dass „das Casino nicht reagiert" ... der Fall ist abgeschlossen und das Casino macht weiter. (Auch wenn es ein Geschäft ist, muss es eine gewisse Moral und Spielregeln geben ... das ist meine Meinung.)
Hi there,
I have no idea what you mean by "try to keep your composure". I did not respond to you in this thread, but to the other person. Could this be the source of your question?
Frankly, it is not that simple when it comes to so-called fake games. The "list" actually confirms that many unlicensed casinos do not provide what you call fake games despite being unlicensed completely.
Thus, it is not evidence.
I'd say you should ask this question to the game providers. From my perspective, even an unlicensed casino may be popular and quite fair, meaning it generates a profit, so someone will provide its products to these sites. It is just a business decision like any other.
Moreover, to me, it seems you see as a regulator, which is not accurate. We hold no power over casino games or casinos. Restricting a casino from its games is completely outside our area. Only the game provider as a product owner may change or terminate the contract.
Honestly, I can't say whether I understood your idea correctly, so feel free to explain further.
Da Spieleproduzenten ihre Projekte vermieten, ist es unwahrscheinlich, dass sie dafür zur Verantwortung gezogen werden können.
Hello, I don't really understand what you're talking about. Could you please explain a little more? 🙂
I was curious. Do game providers even have legal information about the casino's they are providing their services too? I've played on Evolution Gaming Blackjack at Hunnyplay. Now it seems Hunnyplay has no license or established entity.
Well, I believe that this is a question only the game providers would know the answer to. 🤷♀️
Don't you think so?
Do you experience some kind of issue there, though?🤔
Yeah, it would be great if a game provider can provide me some clearance on this.
Have you tried to contact them regarding this?
Yeah, I contacted Evolution and Pragmatic but no reaction. In my opinion these game providers are shady and untransparant aswell.
We are very interested in this topic too, but have found ourselves lacking the precise knowledge of the common practices. I honestly do not know what to add to add 🙁.
Yeah, I've done alot of research and educated myself about online casino/licensing. Since I ran into issues with a online casino. But it seems nearly impossible to get to the casino through a game provider. My best guess is that the game provider works with a casino that has a sublicense.
That sounds interesting; could you describe the guess in further details, please? I could use some guidance too, so there is no harm in starting with your insights, I'd say!
Truth be told, I'm not well-oriented in the process of acquiring licenses for the game provider's products. Are you?
I've contacted Evolution Gaming through their live support chat. They told me the following:
Games can only be added to our partners websites when they are approved by our regulators. For more information on these regulations please contact the Regulator listed on the website where you played our games. You will usually finds this information at the bottom of our partner' websites.
So I looked on the website of Hunnyplay
HunnyPlay is operated by Alchemy Games N.V., a company registered and established under the laws of Curacao Alchemy Games N.V.is licensed and regulated by Antillephone N.V. (license no. 8048/JAZ2024-001). Alchemy Games N.V., registration number is 164974 and its registered address is Hanchi Snoa 19 Trias Building Willemstad, Curaçao.
I also contacted the Hunnyplay Support asking whether they have a license or not. They told the following:
Similair to many other DeFi projects, no entity has been established as such we couldn't apply for any license, however, to comply with global regulations, we have blocked off countries that are not too ''friendly with Igaming.
Our partners and game providers are reputable, licensed entities, therefore they will need to adhere to regulations as well.
We are exploring options of getting a license but we will reveal more info when it's official. We also only work with reputable game providers who have been on this industry for years, they are trusted brands.
Now this raises a big question for me. How is it possible that Hunnyplay uses Evolution Gaming services without having a established entity or license?
Possibilties are:
So for the question are game providers responsible? When a crooked/unlicensed casino decides to scam their players money. Which they won for example at Evolution games. There is no license authority to step too. I would say game providers should be held accountable since they also chip in on the profits of a casino and provide their name and service to them.
One more piece of extremely complex reading.
We have scheduled a call to talk about the situation, and I am going to be there next week. I would very much love to say I will have some insights by the end of next week. I'll save your post and show it to my colleagues to demonstrate your point of view.
I would love to add more right now, but I don't believe that my speculating would be beneficial. I'll get back to you, of course.
Hello.
Although I promised to provide you with my findings, even my slight delay did not yield any particularly useful information. The best I could conclude is that it makes sense to stay with licensed casinos. On the other hand, it solely depends on the licensing authority how and whether the game's authenticity is checked.
The only way to confront the game's origin and fairness is through the licensing authority, which has granted the casino its license.
The rest is far beyond our reach.
In any case, I would love to see how Anjouan, for instance, is reviewing the games... I found this part
"Testing and certification: The board may require online gaming operators to have their systems and games tested and certified by independent testing labs to ensure that they are fair and random. The board may also conduct its own testing to verify the results."
Therefore, I would think that even this license provider with a weaker license should be able to look into any suspicions.
https://gamingcontrolanjouan.org/onlone-monitoring/
For the unlicensed casinos, though, there is no procedure.
Hi Radka,
I have been asking around and found some answers with an EX online casino operator.
He told me it is possible to work with game providers like Evolution, pragmatic without having a license or legal entity. There is a third-party in between providing that service as the licensed entity. Most of the time the game provider doesn't know or doesn't care about being used.
With unlicensed casino's there is no responsibility. For Curacao license brand you can step to authorities but there cases are rarely won by the player.
He recommends playing at licensed casino's and using your creditcard. Most of the time if u have issues u can report it at the creditcard company + license holder which is a long proces but you'll get it back.
How is it possible that Hunnyplay uses Evolution Gaming services without having a established entity or license?
The answer to this question is ; Yes, it is possible that an unlicensed casino uses Evolution Gaming services without having a esthablished entity or license. This goes through a third party in between that usually provides the service to the unlicensed casino as a licensed entity.
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