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Hello nigeljc,
we considered those rules, I believe:
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I joined this casino. I’ve asked to be self excluded numerous times as I don’t want to belong to them and they just ignore me help!
Hello,
I guess that the way how you asked to be self-excluded matters as well. How exactly did you try to do that please? It's a serious matter and I want to know the details because we rated the casino's responsible gambling tools as good.
I believe that there must be a proper section in casino terms and conditions advising players on how to proceed. Did you find it, please?
They say to contact their support team. I contacted support team who said they can’t close it, they would send a request through. It didn’t get closed. I emailed 6 times and still not closed it. I stated I was a gambling addict and still kept it open
This is not good. When a player mentions the gambling problem, the casino should do its best to close the account. Have you checked the spam folder or promotions folder, please?
I guess you should submit a complaint about this, but the casino is unlicensed and the reputation is not the best, so I'm eager to see some development.
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
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