vor 1 Jahr
What can you do when a casino is dishonest and they will not pay.
Difficulty to withdraw
vor 1 Jahr
May I ask about which casino is this ? Can you tell me more about it ?
I see you have submitted multiple complaints. Is this problem related to one of them ? Let us know so we can better understand your issue.
When it comes to your question, generally speaking, you can complain on our website, other websites or you can contact the licensing authority.
vor 1 Jahr
This is casino Maneki, there is nowhere to ask for a withdrawal, their chat line is not working, i am in contact with them for a month now, i even contacted trustpilot and nothing is done. After a month of emails they asked me to play three times the deposit, i did but still no resolution. There is no way to know anything. It is very frustating
vor 1 Jahr
Hello, and thanks for the update.
I'm quite surprised, to be honest. The casino possesses a high safety index, which seems ok. But what I found in your complaint, well - that's weird at best.
I certainly hope the complaint will provide some clues soon, meaning the casino will step in and explain the whole matter.
Feel free to share any progress, even here on the forum, please.
Don't want to miss anything.
vor 1 Jahr
Hi i did not hear from casino maneki, now it is over a month
vor 1 Jahr
I suggest you check the complaint thread - just do so here. 2 days ago, the casino wrote:
"We are sorry that you weren't able to get your winnings.
To answer your concern, we would like to inform you that your account isn't to verified yet.
Although all documents are accepted and approved, as we can see, the account is not confirmed.
Once you're signed up, you should have got a confirmation email to which you should click a "confirm" button."
Check it out and try it, please. I'll wait for your update. 🤞🤞🤞
vor 1 Jahr
Thank you i finally been paid, thank you for'your support
1
vor 1 Jahr
Great, I'm glad you let us all know.
So, the confirmation was the only obstacle?
If only all issues would be so easily solved in the end 🙂. Anyway, if you come across anything worth sharing, come back to us 😉
Bearbeitet durch den Verfasser vor 1 Jahr
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