I'm having difficulty withdrawing
I verified with documents and when i go to withdraw, it just takes me back to start again. Insanity.
Hello,
are you certain that all of your documents have been approved already? Did you receive some kind of confirmation?
If so, I'd ask the casino what may cause this trouble.
You can even record a video where you try to place a withdrawal and send it to the casino as well.
Thanks Radka, I had $1400 I was trying to withdraw. I finally tried 100 and it was approved. I then cancelled it and went for the 1400 again and it didn't work. I withdrew 100 at a time for a total of 14 withdrawals lol.
Let's see if I actually get the money. The are a hokey casino. They even figured my play through incorrectly, charging me 40x on free spins that came with my deposit. The email clearly stated that the proceeds from the spins was only a 5X play through. They didn't fix it either. I made the play through anyway.
I will never play on punt casino again and I'll let you know if they pay me, which I'm very skeptical about.
Hello,
I see now. I double-checked the withdrawal limits because I'm quite sure it caused this issue and found the limit of $2,500 per week. Now I wonder whether this information is still correct.
Anyway, we warn that this casino set up very unfair Terms and Conditions, so I'd assume you just proved this unfairness may be used against players. 🙁
Do I understand correctly, that you were able to place 14 withdrawal requests in a row? 😀
That's unusual, I'd say.
Keep us updated, please. We may be able to assist if necessary.
Guten Morgen. Ich habe in diesem Casino einen Bonus von 25 $ gewonnen. Ich habe tagelang gespielt und nach Abschluss des Rollovers wollen sie nicht bezahlen. Ich habe mich vor dem Spielen vergewissert, dass mein Land Brasilien teilnahmeberechtigt ist. Sie haben einfach die 100 Dollar genommen und nicht bezahlt.
Aug. 15, 08:33 Uhr
Rücktritt des Managers genehmigt
Angefordert 2022-08-15 08:33 Uhr
$-101,14
Aug. 15, 08:33 Uhr
Rücktritt des Managers beantragt
$-101,14
Aug. 15, 08:33 Uhr
Bitcoin-Auszahlung verweigert
Angefordert am 13.08.2022 08:11 Uhr
$100,00
Aug. 13, 08:11 Uhr
Bitcoin-Auszahlung angefordert
$-100,00
Aug. 12, 21:48 Uhr
Coupon-Stornierung Auszahlung genehmigt
Angefordert am 12.08.2022 21:48 Uhr
$-311,67
Aug. 12, 21:48 Uhr
Coupon-Stornierung Auszahlung angefordert
$-311,67
Aug. 11, 09:06 Uhr
Gratis-Spin-Einzahlung genehmigt
$25,00
Aug. 11, 09:06 Uhr
Kostenlose Spin-Einzahlung angefordert
$25,00
Hello,
well, we would need to know whether you pass all rules associated with those free spins.
It would be best to ask t casino, I'm, sorry but this kind of history is telling me nothing.
Kindly let me know what you learn for the support or live chat.
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Well, and what did the casino tell you?
Do you think you could have breached any terms and conditions while playing?
If you did the casino should explain to you.
Kindly let me know.
Casino antwortete, dass mein Bereich nicht Teil der Aktion ist. Aber die Regeln sind klar und mein Land ist aktiviert. Brasilien.
Vor dem Spielen fragte ich sogar einen Chat-Mitarbeiter, ob Brasilien dabei sei, und er sagte ja. Schade, dass ich diesen Beweis nicht habe.
Dieses Casino bricht die Regeln, dh FAKE NEWS!
I think it would be very useful if you update your complaint because I could not find this information there. Kindly share the casino reply here, you're right - too bad you do not have some screenshots 🙁 but I still think that Kristina should know about this.
The new games are a joke, they updated their website and I made a deposit with a coupon that I used and couldn't play any games, they would not give my money back, they blamed me for not contacting anyone but I spoke with 3 individuals with in one whole day, I advise not to play their because now they are getting to be crooked like some of those other casinos out there now, all the new games are junk and it's not worth donating money to play them
Hello.
well, it's normal that some games can be restricted while a bonus is active, you should be able to find this information in the bonus terms I guess.
I'd say that it's better than being able to play restricted games and find it out after you submit a withdrawal.
I'm sorry you were not lucky, though.
Feel free to suggest any casino, and start your own thread 🙂.
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
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