Pelican Casino - generelle Diskussion (Seite 2)
Ich habe von den Fake-Spielen gesprochen, nicht von meinem Konto. Ich habe gesagt, wenn es Fake-Spiele gibt, wie kann die Bewertung dann überdurchschnittlich sein? Wenn es Fake-Spiele gibt, verstößt das Casino gegen die Geschäftsbedingungen. Ich wollte nur wissen, ob es nicht darum geht, die Fake-Spiele den zuständigen Behörden zu melden?
This answer will also be pretty straightforward, I guess.
The Safety Index stands like this because no proof of "fake games" has been presented so far. ther wuld be waring saying "this casino uses fake games" if we known better.
Thus, if you have anything to add in this regard, please use the contact form located at the bottom of every single casino overview tab 👈 and present all you have available.
I hope it is understandable that such a delicate accusation can't be taken as granted just because you say these games are fake. We are not doing our jobs to provide missleading information; we do our jobs to provide proven information instead. Hence, help us by providing evidence so we can act eventually.
Das mit den gefälschten Spielen habe nicht ich gesagt, das stand im Beitrag oben.
In diesem Beitrag:
Hey, wie hast du herausgefunden, dass es bei diesem Anbieter Fake-Spiele gibt?
Nach unserer Analyse konnte ich feststellen, dass es auch in diesem Casino Fake-Spiele gibt, allerdings vom Spieleanbieter Novomatic.
Lassen Sie es uns wissen.
Die Wahrheit ist: Die Bewertung von Casinoguru für dieses Casino ist überdurchschnittlich, die Spielerbewertung für dieses Casino beträgt 1,0.
Frankly, not so true according our database. If you take a look at tab called "user reviews"👈 located on every casino review page, you will see it says, "USER FEEDBACK: NOT ENOUGH REVIEWS Rated by 2 users"
I am aware that you are not happy with this specific casino, and I genuinely think you are not alone. However, the user rating remains unchanged as long as players forego the chance to leave a review of the casino here.
Furthermore, I would like to remind you of something I have already mentioned: the Safety Index is founded on verified facts, whereas the majority of user reviews, forum posts, and user feedback are not. In fact, most of this information is not even measurable, which is why the user rating is separate from the final Safety calculation.
I could go on forever about this topic, adding references to our guides that walk through the process. I would be happy to offer more information or details if you would like to know more.
I understand how you must be feeling for the time being. I will be happy to explain to you how we approach our mission. Numerous excellent casinos have received negative customer reviews, which can be attributed to a variety of factors. So, be aware that the Index is just one piece of the puzzle; always read through user reviews, forums, and complaints as well.
Wenn wir Casinos negativ bewerten, missbilligen Sie die Bewertung, insbesondere wenn das Casino eine hohe Punktzahl aufweist.
I see.
Let me explain the logic behind the user reviews a bit:
As you can also see in your profile, you mainly submit only very negative user reviews, yet most of them have been approved. So much for the "When we rate casinos negatively, you disapprove of the rating, especially if the casino has a high score."
Additionally, many of your complaints were resolved and you were paid eventually. Thus, every time you previously stated in the user review that the casino does not pay out the winnings, your aforesaid resolved complaints proved you wrong, right? We believe it would be highly irresponsible to approve something that is biased or not true.
Does it now make better sense to you? We really do not have to try to manipulate the user rating. Needless to say, as long as the user rating is not part of the Safety Index, it would be just a waste of time.
Feel free to check out casinos with the highest Safety Ratings, on many occasions, you will find the user rating as terrible - fairly visible.
It looks like that may have been the case in the past when I wrote that. But since it's no longer in the review, that's changed. I just had a discussion about this with another colleague yesterday, and Novomatic can appear to be doing this from time to time because they provide games through aggregators. But we always check with the casino and, if necessary, with the game provider.
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