Pretty sure this is a scam. There is no way to contact support. I deposited around 80 USD, deposit went through, but it's not appearing on my account.
Hi, when did you deposit into the casino and how long do you wait before you get credited with your deposit? As far as support is concerned, they absolutely did not reply? Have you tried live chat or email?
There is no support. There is no email, no chat button. Everything is broken. This is a fraud.
Yeah, this one is on me... All the links to their social medias are dead and lead to ice.game. I wish Casino Guru would have investigated this one thoroughly. There is no support, support link does nothing. No emails, nothing. So basically lost roughly 80 USDT thinking this was a real casino. F me.
We'll give it another look if you say it's like this. It looks like a zombie casino to me if that's really the case.
You still have what you deposited there on your players account?
Thanks.
Nope, I depoe'd an hour and a half ago, and the maximum USDT Ethereum transfers take tho show up is 10 minutes. I depoe'd to another crypto casino simultaneously and the transaction showed up in 2 minutes, which is usually the case everywhere. This is a zombie casino and a scam.
Also, there are barely any games either. Wish I'd been more thorough. I flagged this as fraud with my crypto wallet. Probably won't get the money back but for future reference.
So try to check in the next few days whether you will get the money in the casino or not. Sometimes it might show up a little late. I'm curious to see if anything changes or not but I'll be glad if it's okay. 😕
Pretty clear that it's money gone. EDIT: It's quite clearly a fraudulent storefront.
Please update the info about this so other people don't fall for it.
They only have PGSoft games despite listing other providers and the website is barely functional.
Further proof that messages can not be delivered. Please, for the love of god mark this as a scam or zombie casino so others don't fall for it. 🙁
I have an ongoing fraud investigation with my wallet provider against these scammers. I have also requested info from the Anjouan authority as to whether they are even licensed. My guess is that they are not.
My provider concluded they cannot recover the funds, figures. Please mark this as a scam or zombie casino - I was as stupid as I was due to the Guru rating. I hope no one else falls for this crap.
I see that the email is not working, I have already notified our team, of course this is not the only request, we have to be a bit patient. I hope they will get to it soon. It's a pity that nothing could be resolved with the payment provider.
Also, whenever a casino is new, it will always be careful. Most of the time, unless we find out that something is really wrong, it turns out to be over time when players have a bad experience. Personally, I'd probably want to know what kind of casino it is beforehand, and if I couldn't find much, I probably wouldn't try it.
Sure.
There was an email listed on their website. That one did not work either and no emails could be sent.
I understand, I hope to find out more soon.
And also if it is so, we will display it in review.
Obviously still no sign of the deposit.
Sad, this is probably one of the worst situations when the deposit doesn't come and you have nothing to do but wait. If it doesn't come at all, I would probably think about a chargeback, but that can sometimes do more problems than good.
I tried that. My cryptowallet provider can not recover the funds.
Oh, then just hope that the deposit gets to the casino even if it is delayed.😥
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