Withdrawal taking its time

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ramihawa1980vor 2 Jahren

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ramihawa1980

Bronze

Australien

vor 2 Jahren

OriginalÜbersetzung

Ok so have a pending withdrawal at letslucky casino verifeid payment approved on 13/11/2023.So usaully with my other online casino payment taken 3 days max we’re up to now 5-6 business days 3 weekend days which included getting verified after so many uploads.Your bank transfer withdrawal has

been approved and sent, please allow

5-6 working days for processing by

your bank. Thank you for your

patience.

Transactions do have certain numbers,

however, I kindly inform you that the

casino is not financial institution and

we do not have resources to track

transactions or affect the speed or

their clearance. All we do is sending

them, the rest is done by the world's

banking system, payment provider,

and your bank. Thank you for

understanding.So I check with my bank they tell me if they have sent it it will take 1-3 business day to process so bank checks if there’s anything in my name etc payment absolutely nothing now do I give it to at least Monday before contacting them again because they say it takes ftom 1-6 business days and they can’t help till 6 days are up

Radka

ramihawa1980

Social Media & Community Specialist

ramihawa1980

vor 2 Jahren

OriginalÜbersetzung

Hello.

Well, there is also the usual "intermediate step" in the form of a third-party payment provider. It means it is not the casino sending the money directly; instead, their payment provider handles all transactions. I feel this might be the case. By the way, I must add that this explanation sounds more like a slightly unprofessional excuse. 🙂

Could you perhaps ask the support for the transaction number? I'd say if the money has been sent, it should not be a problem, right?

Are you up to it?

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