vor 2 Tagen
Ich warte nun schon fast eine Woche auf die 900 PLN und werde wahrscheinlich eine Beschwerde einreichen. Warum muss ich 14 Tage warten, wenn es doch mein Geld ist?
Automatische Übersetzung
BetAlice Casino - generelle Diskussion (Seite 3)
vor 2 Tagen
I think we're slowly getting there. Fourteen days is the time allotted for the casino to resolve everything that needs to be resolved, and for us, that's the time when the player should have their money. There can be various reasons for the delay. Of course, I'm not saying that casinos sometimes deliberately cause delays so that players will continue playing with their money.
However, this is our proven procedure, and we stick to it. You can file a complaint earlier, but we give casinos the aforementioned 14 days.
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BetAlice provides clear information in its "Help Center" section about how long it takes to process withdrawals. When an operator provides such information, it must also adhere to it. Anything else is misleading the customer.
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Ich warte nun schon eine Woche. Wenn ich heute nicht bezahlt werde, werde ich eine Beschwerde einreichen.
Automatische Übersetzung
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BetAlice provides clear information in its "Help Center" section about how long it takes to process withdrawals. When an operator provides such information, it must also adhere to it. Anything else is misleading the customer.
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I understand that players often only see the days that the casino specifies. However, when it comes to international transfers, delays can occur that the casino has no way of resolving. Have they sent you the money yet, or not? Which payment method did you choose?
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Heute habe ich eine Beschwerde gegen dieses Casino eingereicht.
Automatische Übersetzung
vor 23 Stunden
Unfortunately, no. I have already filed a complaint about this, which will be published in about a week due to the 14-day deadline. For payment, I only use cryptocurrencies.
vor 7 Stunden
Ich bitte Sie, meine Beschwerde zu schließen. Das Geld ist heute angekommen. Vielen Dank.
Automatische Übersetzung
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