HI , I JUST FOUND 2699CLUB ON TELEGRAM, SENT MESSAGE AND FINALLY THEY RESPONDED. THEY HAVE TRANSFERED THE ISSUE TO FINANCE DEPATMENT , AND SAID IT WILL BE SOLVED BY TODAY. HOPEFULLY IT WILL BE SOLVED.
Hi, I suppose you're talking about this case? https://casino.guru/2699-club-casino-player-s-deposit-has-never-been-credited-2
Yeah the same case. Now it's solved. I was able to contact them using there telegram. They deposited the amount in the account. Case solved. Thanks.
That's great news! Could you please add the information into the complaint as well? I can see that Petronela is waiting for your reply 🙂
I have replied petronela the moment the problem got solved.
Hello GAGAVISION,
thank you very much for your immediate response to Petronela.
It's great you got your winnings after all!
What will you do now? Is 2699 Club Casino still your favourite place to win, I wonder? 🙂
i wish they have decent customer care support online , lucky for me i could fine them on telegram . its really risky and cant afford to spend time in getting reply if there is any issue, so i better avoid it in future , will stick to site with proper customer care.
I see your point.
Other than poor customer care support, have you find any other issues woth mentioning, please?
Honestly hope, that your experience will help anybody else in the future, who may possibly play/win there.
not really , everything else is doing great, i did a payout too i got it in a day. only thing is cc. if they could find a solution things would be great for them and bettors too.
Well, I was expecting a far worse reply from you. Now, it seems that there is a nice casino, where it's fun to play, on the other hand, poor cc can ruin it all.
Have you found another casino for you yet?
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