how do I reply to my open complaint?

Neuling

Vereinigtes Königreich

vor 3 Jahren

OriginalÜbersetzung

I can't see anyway of submitting a reply to a complaints handler - says "waiting for player to reply" but there doesn't seem to be any way to?

Daniel

Player

Head of Community & Social Media

Player

vor 3 Jahren

OriginalÜbersetzung

Hi, that's strange. When you're logged in, you should be able to add the reply to your complaint. If you still have issues with it, please, send an email to complaints@casino.guru

Our team should be able to help with it 🙂

jsandoval920

Fortgeschrittener Neuling

Vereinigten Staaten

vor 2 Jahren

OriginalÜbersetzung

I can't reply either

Radka

jsandoval920

Social Media & Community Specialist

jsandoval920

vor 2 Jahren

OriginalÜbersetzung

Hello,

please try to log off and then log on again. When someone is inactive for a certain period of time it may cause this problem.

If the problem still persists please use this email: complaints@casino.guru

Thank you.

how do I reply to my open complaint?

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